Senior Quality Assurance Associate - Mandaluyong

Para lamang sa mga rehistradong miyembro Mandaluyong, Pilipinas

1 linggo ang nakalipas

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Job summary

The Senior Quality Assurance Complaint Associate for Credit Operations manages customer complaints related to credit products from intake to resolution.

Responsibilities

  • Acts as the primary point of contact for credit-related customer complaints and ensures timely logging and acknowledgment
  • Conducts thorough investigations by reviewing account activity, documentation, and transaction history
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