Collections Specialist - Pasig, National Capital Region
1 buwan ang nakalipas
Job summary
The Collections Specialist manages overdue accounts and support timely payment resolution. This role is responsible for contacting customers via phone and email regarding late payments, understanding the root cause of delinquency, and partnering with internal teams to resolve billing, service, or account issues that prevent payment.Responsibilities
- Contact customers by phone and email to notify them of past-due balances and secure payment commitments.
- Maintain a high volume of outbound customer outreach while delivering a professional,
respectful,
and solution-oriented experience.
Paglalarawan ng trabaho
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