Customer Service Representative - Philippines, Pilipinas - Datamatics Careers- Philippines

    Datamatics Careers- Philippines
    Datamatics Careers- Philippines Philippines, Pilipinas

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    Buong oras
    Paglalarawan
    The Customer Service Representative will be responsible for carrying out all channels (calls, chats or emails).

    Job Duties

    • Must be able to handle a call volume of 100+ calls per day after training
    • General knowledge of Windows based applications
    • Must have strong verbal communication skills
    • Must be able to think quickly and solve customer concerns
    • Ability to operate independently with minimal supervision
    • Must be detail-oriented and accurate
    • Ability to multi-task and perform various duties

    Qualifications

    • Excellent communication skills
    • Minimum of 1 year SOLID experience in CSR
    • Able to work on a permanent night shift
    • Able to work full-time onsite ( Ortigas, Pasig )