Wala nang mga aplikasyon ang tinatanggap para sa trabahong ito
- Hire and onboard new employees.
- Answer questions from staff and provide guidance and feedback.
- Anticipate escalation and take over calls when needed.
- Devise ways to optimize procedures and keep staff motivated.
- Measure performance with key metrics such as call abandonment, calls waiting etc.
- Ensure adherence to policies for attendance, established procedures etc.
- Keep management informed on issues and problems.
- Prepare monthly/annual results and performance reports.
Telemarketing Supervisor - Pangasinan, Pilipinas - Dempsey Resource Management Inc.
