PHRN Team Leader - Iloilo, Western Visayas
1 buwan ang nakalipas
Job Summary
The Team Leader is responsible for leading a team of customer service representatives to ensure excellent service delivery and high productivity levels. They will also be responsible for training, coaching, and developing their team members.
Paglalarawan ng trabaho
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Mga katulad na trabaho
The Team Leader is responsible for driving high First Contact Resolution (FCR) performance by effectively managing coaching and supporting a team of customer service representatives. · This role ensures customer concerns are resolved accurately on the first interaction while main ...
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Lorem ipsum dolor sit amet, · consectetur adipiscing elit. · Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.Team Management & LeadershipSales & Customer Service ...
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The Team Leader is responsible for driving high First Contact Resolution (FCR) performance by effectively managing coaching and supporting a team of customer service representatives. · Lead and manage a team of agents to consistently achieve FCR CSAT and quality targets · Analyze ...
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Hiring PHRN Team Leader With Sign On Bonus
Para lamang sa mga rehistradong miyembro
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Hiring PHRN Team Leader with Sign On Bonus
Para lamang sa mga rehistradong miyembro
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The Team Leader is responsible for providing oversight of day-to-day operations of assigned customer programs during a designated shift. · This position will assist management with customer escalations and monitoring of critical processes. The Team Leader is responsible for coach ...
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