Quality Management Systems Manager - Pasay - SM Supermalls

    SM Supermalls
    SM Supermalls Pasay

    10 oras ang nakalipas

    Real Estate
    Paglalarawan

    Objective:

    Ensure consistent delivery of products and services that meet internal standards and external regulatory requirements through structured quality frameworks.

    Roles & Responsibilities:

    • Develop and maintain ISO-aligned quality systems
    • Conduct internal audits and process reviews
    • Drive corrective and preventive actions (CAPA)
    • Collaborate with departments to improve quality performance
    • Monitor and report quality KPIs

    Strategic Leadership & Integration

    • Develop and implement an integrated management system aligned with ISO standards (e.g., ISO 9001, ISO 45001, ISO
    • Ensure cross-functional alignment of quality, safety, risk, and continuity practices.

    Governance & Compliance

    • Oversee compliance with internal policies and external regulations.
    • Lead internal and external audits and ensure timely resolution of findings.

    Operational Excellence

    • Drive standardization and continuous improvement across all Integrated Management Systems & Safety functions.
    • Monitor performance metrics and report to senior leadership.

    Risk & Resilience

    • Ensure proactive risk identification and mitigation strategies.
    • Lead the development and testing of business continuity plans.

    Culture & Capability Building

    • Promote a culture of safety, accountability, and quality.
    • Lead training and awareness programs across all levels of the organization.

    Stakeholder Engagement

    • Collaborate with department heads, external auditors, and regulatory bodies.
    • Serve as the key point of contact for IMS&S-related initiatives and escalations.

    Key Skills & Qualifications:

    • Bachelor's Degree in Industrial Engineering, Management Engineering, Service Engineering, Computer Science, Information Technology, Economics or any related course
    • Proven experience in managing quality and integrated management systems
    • Strong knowledge of ISO standards and regulatory frameworks
    • Leadership in quality, safety, risk, and continuity domains
    • Excellent communication, stakeholder management, and change leadership skills
    • Analytical mindset with a focus on operational efficiency and resilience
    • Willing to work in MOA Square, Pasay City
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Pasay