Service Advisor- Reliever - San Pedro
Para lamang sa mga rehistradong miyembro San Pedro, Pilipinas
1 buwan ang nakalipas
* Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
Job summary
Assesses service requests, proposes solutions, provides accurate and timely quotations, and coordinates with appropriate sections to ensure work order profitability and customer satisfaction.
Qualifications
- Graduate of any Engineering Course
- With three to four (3-4) years' related work experience in Heavy Equipment/Gen Set services or any related industry
- Reliever position (up to 5 months)
Responsibilities
- Assesses service requests, proposes solutions, provides accurate and timely quotations using standard jobs, endorses service work orders for execution, and coordinates with appropriate sections within business unit's administrative and operational policies and standards with the objective of ensuring work order profitability and customer satisfaction and loyalty.
- Resolves concerns related to quotations, work orders and other operational matters in order to create synergic working environment and drive customer loyalty.
- Prepares and submits quotations using standard jobs generated from customer calls, technicians' recommendations and Sales requests, discusses minor quotation details and recommends service options to Sales in order to provide the best solution to customers and increase quote conversion rate.
Paglalarawan ng trabaho
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