Customer Advocate/CSR - Mandaluyong

Para lamang sa mga rehistradong miyembro Mandaluyong, Pilipinas

1 buwan ang nakalipas

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Job summary

The primary responsibility of Customer Advocate I is to provide clear and timely solutions to concerns raised by clients.

Responsibilities

  • Should be able to use channels such as ticket online meeting call to decipher which best to use given the issue at hand
  • The goal is to make clients experts in Sprout products by educating them through any type of customer engagement Work closely with both clients and the relevant Sprout stakeholders to identify needs provide solutions and ensure that the clients are updated timely and accurately

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