-
Junior End User Support
1 linggo ang nakalipas
Nityo Infotech Services Philippines Inc. Mandaluyong, Pilipinas ContractLocation: Mandaluyong (Onsite)Schedule: DayshiftQualifications:— 1+ years experience.— Basic level knowledge of IT such as systems, applications and hardware.— Associate's degree preferred.— A+ and MCDST certification preferredResponsibilities:— IBX/Office Expansion Support.— Exe ...
-
Key User Support Associate
4 araw ang nakalipas
Bosch ASEAN Taguig, Philippines, Pilipinas Buong orasAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in · and feel the difference. · Est ...
-
IT Helpdesk Associate
4 araw ang nakalipas
Polytechnic University of the Philippines Mandaluyong City, Philippines, Pilipinas Buong orasDescription: · Duties and Responsibilities:Provide a professional and efficient customer support/service function for all Sykes Clients/Account Team across all Sykes Manila Centers to resolve their problems. · MS Exchange Server administration - mailboxes, folders, distribution g ...
-
Power Platform Developer Specialist
2 araw ang nakalipas
Neksjob Mandaluyong, Pilipinas ContractPower Platform Developer SpecialistMandaluyongThe Power Platform Developer Specialist is responsible for overseeing innovative and transformative projects. This involves analyzing, designing, implementing, and developing best practice business requirements and changes using indus ...
-
1915-Analytics Advisory Associate Manager
1 linggo ang nakalipas
Recruiter PH Mandaluyong, Pilipinas Buong orasRESPONSIBILITIES: · • Work with Finance key stakeholders to create and/or enhance the standard reporting capability forFinance, which is responsible for developing and delivering a standard suite of reports that meet theevolving needs of Finance and its customers · • Plan, coordi ...
-
1915-Analytics Advisory Associate Manager
2 araw ang nakalipas
RecruiterPH Mandaluyong, Pilipinas Buong orasRESPONSIBILITIES: · • Work with Finance key stakeholders to create and/or enhance the standard reporting capability for Finance, which is responsible for developing and delivering a standard suite of reports that meet the evolving needs of Finance and its customers · • Plan, coor ...
-
digital workplace engineer
4 araw ang nakalipas
Unilab, Inc. Philippines, Mandaluyong City, Pilipinas Buong orasOur BAYANIHAN way of life will inspire YOU. It is the spirit of Bayanihan that drives us to continue our legacyof excellence and commitment to care. As an organization, we achieve our successes through good, honest, and persevering hard work - TOGETHER. It is in this way in which ...
-
Senior Business Analyst
1 oras ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Mandaluyong, PilipinasJob Highlights · Hybrid work set-up - 60% WFH · Competitive salary package · Technology driven with strong focus on training and development · Job Description · As a Senior Business Analyst, you will have the opportunity to work with a young, dynamic and motivated team of people. ...
-
Technical Support for Online Educational Tool
4 araw ang nakalipas
Polytechnic University of the Philippines Philippines, Mandaluyong City, Pilipinas Buong orasDescription: · Duties and Responsibilities: · Successful candidates will provide over-the-phone customer service and technical support to website users of a US based education services company. Transactions include enrollment to online classes and assesments, purchase of eBooks a ...
-
Power Platform Developer Specialist
1 oras ang nakalipas
Neksjob Mandaluyong, PilipinasPower Platform Developer Specialist · Mandaluyong · The Power Platform Developer Specialist is responsible for overseeing innovative and transformative projects. This involves analyzing, designing, implementing, and developing best practice business requirements and changes using ...
-
Python Programming Language
4 araw ang nakalipas
Ayuda Business Management Solution Inc. Mandaluyong, Pilipinas Buong orasPython Programming LanguageLocation: Mandaluyong City | Hybrid setupResponsibilities:Design and implementation of low-latency, high-availability, and performant applicationsIntegration of user-facing elements developed by front-end developers with server-side logicWriting reusabl ...
-
Workplace Service Development
2 linggo ang nakalipas
Neksjob Philippines Mandaluyong, PilipinasJob Title: Health and Safety Product Owner · Location: Mandaluyong City, Metro Manila · Responsibilities: · Collaborate globally to develop standard processes translated into requirements and user stories. · Drive UAT, provide local teams with training, and ensure product adoptio ...
-
1915-Analytics Advisory Associate Manager
1 oras ang nakalipas
Recruiter PH Mandaluyong City, PilipinasRESPONSIBILITIES: · • Work with Finance key stakeholders to create and/or enhance the standard reporting capability for · Finance, which is responsible for developing and delivering a standard suite of reports that meet the · evolving needs of Finance and its customers · • Plan, ...
-
Health and Safety Product Owner
1 oras ang nakalipas
Neksjob Philippines Mandaluyong, PilipinasPosition: Health and Safety Product Owner · Location: Mandaluyong City, Metro Manila · Responsibilities: · Collaborate with global IT counterparts and workstream product owners to develop standard processes, translating them into requirements and user stories. · Drive User Accept ...
-
MIS Associate
1 linggo ang nakalipas
Blims Lifestyle Group Inc. Mandaluyong, Pilipinas Buong orasProvide support and maintenance to existing management information systems (MIS).Generate and distribute management reports in accurate and timely manner.Develops MIS documentation to allow for smooth operations and easy system maintenance.Provide recommendations to update curren ...
-
Technical Specialist Systems Administrator
4 araw ang nakalipas
Polytechnic University of the Philippines Philippines, Mandaluyong City, Pilipinas Buong orasDescription: · EST DIMSUM, INC. is a food manufacturing, trading and service organization. The organization started in 1995 as a single proprietorship business (previously known as EST Dimsum MASTER) and was solely a business-to-business operation primarily supplying OEM food pro ...
-
Coupa IT Support
2 araw ang nakalipas
OmniQuest Inc Mandaluyong, Pilipinas Buong orasRESPONSIBILITIESResolve issues raised by users within agreed SLAsPerform testing for change requestsAssess impact of upgrades and perform relevant regression testConduct root cause analysis for Problem Records when applicableApply system configuration for changes or implementatio ...
-
Hiring Power Platform Developer Specialist
1 linggo ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasPower Platform Developer SpecialistMandaluyongDUTIES/RESPONSIBILITIESDesign, build and configure applications to meet business process and application requirements.Lead the team in defining and evaluating functional requirements for applications, with a focus on identifying gaps ...
-
Corporate Digital Marketing Associate Manager
1 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasCorporate Digital Marketing Associate ManagerLocation: Mandaluyong City, Metro ManilaKey Responsibilities:Manage Website Accessibility, acting as the subject matter expert.Oversee ongoing accessibility scans, plan remediation for content/platform issues.Update website Accessibili ...
-
MIS Associate
1 oras ang nakalipas
Blims Lifestyle Group Inc. Mandaluyong, PilipinasProvide support and maintenance to existing management information systems (MIS). · Generate and distribute management reports in accurate and timely manner. · Develops MIS documentation to allow for smooth operations and easy system maintenance. · Provide recommendations to upda ...
Junior End User Support - Mandaluyong, Pilipinas - Nityo Infotech Services Philippines Inc.
Paglalarawan
Location:
Mandaluyong (Onsite)
Schedule:
Dayshift
Qualifications:
— 1+ years experience.
— Basic level knowledge of IT such as systems, applications and hardware.
— Associate's degree preferred.
— A+ and MCDST certification preferred
Responsibilities:
— IBX/Office Expansion Support.
— Executes against a documented plan.
— Orders and installs new equipment.
— Resolves issues and/or escalates issues to manager or IBX construction/project manager.
— Travels to sites, as necessary
— System Audits. N/A End User Support (outside of Tickets, often individual). Ad hoc, real-time, EA and employee support to troubleshoot a wide range of issues including but not limited to, hardware and software issues Software Installations, Packaging and Deployment.
— Responsible for single or individual package deployment and software installations, confirming successful deployment/installation with user ticket Triage and Resolution (event, incident, request). Tier 2 ticket triage.
— Resolves high-frequency, low-complexity issues and requests (per list of pre-defined work categories).
— Responsible for equipment reclaims and account terminations.
— Facilitates new hire onboarding, deploys hardware, sets up user desk and ensures a positive employee experience.
— Meets or exceeds 90%+ SLA compliance for ALL user requests.
— Meets or exceeds 85%+ NPS customer satisfaction for ALL user requests or issues, Application Administration. Internal GTS Staff Training.
— Responsible for training contracted offshore helpdesk Hardware Deployment, Installation and Certification.
— Responsible for PC and Mac imaging, installation of desktop monitors, phone and docking stations, and/or other peripherals