Success Manager
1 buwan ang nakalipas
Job summary
The Success Manager is responsible for ensuring the success of both clients and Virtual Assistants by overseeing service delivery, client satisfaction, and operational performance. This role combines Client Success Management and Operations Management leading a team of 10 or more Virtual Assistants while serving as the primary point of contact for assigned healthcare clients.- Serve as the primary liaison between HCVA and assigned US-based healthcare clients
- Ensure client satisfaction through proactive communication, issue resolution, and service optimization
Paglalarawan ng trabaho
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