CSR | Chat support | Chat Email | Up to 35k Incentives - Rizal
Para lamang sa mga rehistradong miyembro Rizal, Pilipinas
1 buwan ang nakalipas
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Job summary
Corporate Visions Inc' is looking to hire a Customer Service Representative to provide exceptional chat and email support to our valued customers.
Responsibilities
- Promptly respond to customer inquiries via live chat and email
- Troubleshoot and resolve customer issues in a friendly and professional manner
- Update customer records and maintain accurate documentation
- Identify opportunities to cross-sell and up-sell products and services
- Collaborate with the broader customer service team to share best practices
- Contribute to the continuous improvement of our customer service processes
Qualifications
- Excellent communication and interpersonal skills, with the ability to diffuse difficult situations
- Strong problem-solving and critical thinking abilities
- Proficiency in written and spoken English
- Ability to work effectively in a fast-paced, dynamic environment
- Commitment to providing exceptional customer service
Benefits
- Competitive salary with performance-based incentives of up to 35k
- Comprehensive health and wellness benefits
- Ongoing training and development opportunities
- Supportive and collaborative team environment
- Opportunities for career advancement within the company
Paglalarawan ng trabaho
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