Field Collection Specialist - Morong

Job summary

Collects branch's accounts receivables and/or other debts owed to the latter through effective field debt collection efforts.

Responsibilities

• Visit assigned list of customers indicated in the FS (Field Specialist's) daily itinerary and collect debt payment.
• Issue receipts on payment received and remit them to authorized payment channels.
• Assist in the resolution of customer's concerns and queries.
• Secure Promise to Pay Letter, Voluntary Surrender Letter if applicable, for those who are not able to pay.
• Update new customer contact information.
• Remit all collection received after 3:00 PM to Sumisho's account and secure duplicate copy of the deposit slip with machine validation.
• Counsel customers on managing the account.
• Filing complaints and attend mediations if needed.

Qualifications

• Candidate must possess at least College level, 2year Vocational Course or Bachelor's/College Degree in any field.
• Required Skill(s): Motorcycle driving.
• Must have proven skills in negotiation and motorcycle repossession.
• With 6 months to 1 years of experience as Credit Verifier and/or Field Collector.
• Must be willing to work rain or shine.
• Willing to be assigned in San Jose Antipolo, Rizal branch.
• Must have at least Non-Professional Driver's License and has Motorcycle Unit.

Paglalarawan ng trabaho