Workforce Management Agent - Taguig

This role focuses on forecasting workload, planning capacity, and monitoring real-time performance to help maintain service levels and operational efficiency. You will combine data analysis with coordination across teams to ensure customer demand is met while balancing business a ...

This role supports the effective operation of the Transfer Agency Client Service Desk by ensuring appropriate staffing coverage and resource alignment. It focuses on forecasting workload, planning capacity, and monitoring real-time performance to maintain service levels and opera ...

Job summary · As a Workforce Management Agent, you will support the effective operation of the Transfer Agency Client Service Desk by ensuring appropriate staffing coverage and resource alignment.QualificationsAnalytical Skills: Strong analytical capabilities with proficiency in ...

We believe in memorable associate experiences. You can improve your quality of life and grow your career at Foundever. · ...

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. · We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other,Enjoy PHP 19,5 ...

Oversee and manage relationships with third-party logistics providers to ensure service quality operational efficiency and compliance with company standards. · ...

A Roving Sales Agent Manager develops sales strategy leads and coaches a team of mobile sales reps across a territory builds key customer relationships monitors performance against targets ensures product visibility/promotion in various locations manages pipeline and reports to u ...

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. · We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a dif ...

The Dispute Management and Customer Support Agent will deliver an exceptional customer experience and act as a brand ambassador for the client.We are honest, clear, and reliable in every interaction. · Deliver excellent customer service and act as an ambassador by ensuring a supp ...

We're Hiring: Recruitment Manager – US Agent Hiring Team. Do you have what it takes to lead high-volume recruitment in a fast-paced BPO/RPO environment? · Lead and manage US agent hiring to meet headcount requirements and timelines. · Partner with executives and hiring managers t ...

A Roving Sales Agent Manager develops sales strategy, leads and coaches a team of mobile sales reps (agents) across a territory. · Strategy & Planning: Develop regional sales plans, set targets, identify new market opportunities.Team Leadership: Recruit, hire, train, coach, and m ...

A Roving Sales Agent Manager develops sales strategy leads and coaches a team of mobile sales reps across a territory builds key customer relationships monitors performance against targets ensures product visibility/promotion in various locations manages pipeline and reports to u ...

We are seeking a highly skilled and visionary AI Architect to design and lead the architecture of cutting-edge AI systems. ...

The Channel Development Specialist will identify approach and recruit potential agents through on-site visits face-to-face engagement guide them through onboarding account setup maintain regular follow-ups support agent activity retention execute offline promotional activities su ...

The CRM Manager will be responsible for setting up and maintaining Follow Up Boss and GoHighLevel. They will build and manage smart lists, tags, automations pipelines dashboards ensure the CRM structure supports onboarding lead routing follow-up compliance performance tracking co ...

We are seeking specialists for the roles of Adobe Experience Platform Agent Orchestrator and Adobe LLM Optimizer. · ...

We are looking for a strong candidate with an extensive call center background who fully understands how to manage people and systems. A person who has a passion to go above and beyond to enhance the customer experience. · ...

Monitor live call/ticket volumes and agent real-time status in IT Service Desk operations making instant adjustments to staffing schedules and workflows to meet service level agreements SLAs for Phone Web Chat & Email channels track efficiency goals balancing customer satisfactio ...

Drive the performance of Team Leaders and Assistant Team Leaders. · ...

DigiPlus Interactive Corp pioneered digital entertainment in the Philippines introducing leading platforms BingoPlus and ArenaPlus. · ...