Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces with Advocate RCM. Focused on Revenue Cycle Management and Advisory services, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
Job Summary
The Supervisor, Translation Mapping is responsible for monitoring the mapping of new referring doctors, new patients, and insurance information correctly.
Essential Functions And Tasks
I dentify patterns and trends in failed mapping and works across departmental lines to find solutions.
Training and coaching Mapping teammates.
Researching and answering teammate questions as well as emails from various departments regarding mapping related issues.
Working across departmental lines for research and questions that arise with mapping.
Mapping all new clients for the first month to watch for potential issues. Works with the Client Managers to resolve these issues.
Creating and maintaining Par and Help Lists.
Manually pull data from electronic demographic files to identify inaccurate information to have corrected.
Ensure new information is correct in the Imagine download system, so that charges are billed with the correct information to both insurance and patients.
Monitoring our AIMS site for potential mapping issues.
Monitoring our Data Manager site, which includes pulling daily work, noting accounts worked, and noting issues with translations.
Completing tasks assigned by leader.
Delegating projects to Team and ensuring completion and QC.
Monitoring Team's performance and production.
Monitoring ticketing system to ensure tickets are worked timely.
Managing daily and weekly reports.
Weekly meetings with staff.
Performs other related duties as assigned.
Education And Experience Requirements
High school diploma or equivalent required.
At least one year of medical billing experience preferred.
One or more years of data entry experience preferred.
Knowledgeable of medical terminology, medical coding.
Knowledge of third-party billing and reimbursement processes.
Knowledge, Skills, And Abilities
Ability to read, understand, and apply state/federal laws, regulations, and policies.
Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
Ability to remain flexible and work within a collaborative and fast paced environment.
Basic use of computer, telephone, internet, copier, fax, and scanner.
Basic touch 10 key skills.
Basic Math skills.
Understand and comply with company policies and procedures.
Strong oral, written, and interpersonal communication skills.
Strong time management and organizational skills.
Strong problem-solving skills.
Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.
