Assistant Supervisor - CUBAO,EDSA, Pilipinas - Metal-Lite Illuminazione Marketing

Paglalarawan

• Manage, train, and monitor team members and team leads.
• Direct and assign employees as needed to ensure all aspects of quality product or service delivery.
• Monitor employee compliance with operational standards, along with other department and company policies and practices.
• Manage and make appropriate adjustments to staffing levels, inventory levels, and production cost control.
• Complete weekly inventory as needed.
• Reinforce customer service standards and ensure all employees are focused on always serving the customer.
• Assist in administrative duties including maintenance of files, records, and all required documentation.
• Manage departmental budgets or specific budget line items; review and approve purchases as needed.
• Monitor equipment and purchase of materials to meet demands of location, shift, or season.
• Immediately and respectfully respond to guest requests; report guest complaints to immediate supervisor and assists in resolving such complaints.
• Establish performance goals according to company philosophy for employees' assigned role.

Perform personnel management functions that include hiring, terminating, maintaining discipline, administering performance reviews and wage changes.

• Review sales reports, production reports, department expenses, labor costs, associate attendance reports, and other reports and documents related to company operations.
• Review and make changes to personnel assignments with managers and supervisors to ensure that the best employees are in each position.

Make recommendations to manager according to production/service needs and production sales plans.

• Coordinate workflow between departments and work areas.
• Review budgetary variances and discrepancies with each department manager or supervisor in assigned group.
• Review accounts receivable and assist with collection as assigned by location manager.