CISCO IP Telephony Professionals - Metro Manila / NCR - Avensys Consulting Pte Ltd

What the role looks like: · Build and maintain strong, long-lasting existing and new relationships with current accounts to grow revenue in strategic product areas · Develop and execute a strategic plan for your business portfolio · Achieve specific sales targets and identify gro ...

Responsibilities: · • Perform detailed assessment and documentation of existing Cisco CUCM and Unity infrastructure, call flows, and dial plans · • Support Direct Routing design activities including SBC configuration, SIP trunking, and global voice policy alignment · • Collaborat ...

Build and maintain strong relationships with current accounts to grow revenue in strategic product areas and develop a strategic plan for your business portfolio. · ...

We are looking for developers to design, develop, and implement projects for our digital solutions team. · We are seeking individuals with passion to take software technology to the next level. · Our proprietary applications streamline scheduling, payroll, communication and perfo ...

The Genesys Cloud Support Engineer provides customer assistance to resolve identified concerns ensuring an optimal customer experience. · ...

The Genesys Cloud Support Engineer provides customer assistance to resolve identified concerns ensuring an optimal customer experience. · ...

Provide first-level IT support to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes. · Problems include password resets, computer hardware and software errors, usage queries, network connectivity is ...

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. · Throu ...

We are looking for an experienced AI Chatbot Developer to design, build, and support enterprise solutions leveraging Google Cloud Contact Center AI (CCAI), Dialogflow CX, · Build and implement CCAI conversational AI flows, · Contribute to integration strategies for telephony, · ...

We are looking for an experienced AI Chatbot Developer to design, build and support enterprise solutions leveraging Google Cloud Contact Center AI (CCAI), Dialogflow CX, Looker and Contact Center as a Service (CCaaS) platforms. Build and implement CCAI conversational AI flows. · ...

We are looking for a Service Desk Engineer L1 AU MSP Hybrid to join our team. · Desktop Support for Windows 7/8.1/10 · Windows Server 2008 R2/2012 R2/2016 exposure to Active Directory Management · ...

Job summary: · NICE Ltd. ofrece la oportunidad de ser Lead Project Manager para su equipo de Client Services. · Liderar equipos de proyecto para implementar productos NICE después de una venta. · ...

Work Setup: Hybrid (On-site for five to six weeks during their training at Sanctum, SM-North EDSA,QC then once-a-week after) · Schedule: 3pm - 12mn MNL | 10pm - 7am MNL (must be open to a shifting schedule) · Equipment: Company Provided · Start Date: ASAP · What does a day in the ...

We coach clients to ensure their employees feel valued and supported because an amazing customer experience is an employee first process. Our vision is the same. · Day to day leadership and direction of engineers and or resources assigned to PureCloud account(s) · Assist with man ...

· Employer: An MSP company located in Hawaii, USA. · Work Setup: Remote · Working Schedule: Monday - Friday (Hawaiian Standard Time) · Salary: $1,300 - $1,500 · Position Summary · We are seeking a dedicated IT Service Coordinator to join our technical support team. This role is ...

The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists has been awarded Genesys' Partner of the Year award 15 times. The Genesys Cloud Lead Engineer is responsible for overseeing ticket activity and taking a le ...

Receive incoming phone calls emails radio transmissions internal messages Log relay accurate information relevant departments personnel Monitor operate communication equipment telephony systems radios digital messaging platforms Handle emergency high-priority messages calm timely ...

We're currently looking for: A highly capable Professional Services (PS) Client Partner to lead the definition, scoping, and pricing of PS engagements. · Lead and oversee approval for scoping, planning, level of effort development, and pricing of Professional Service engagements. ...

The Senior Fraud Associate plays a key role in supporting the 24/7 Fraud Center operations by leading complex case handling, mentoring junior fraud associates, and ensuring compliance with the Anti-Financial Account Scamming Act (AFASA). · Handle 24/7 telephony anti-fraud detecti ...

· At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. · TTEC Digital is a leading global systems i ...