L1 - Network Engineer - Makati, Pilipinas - Z-connect Inc

    Z-connect Inc
    Z-connect Inc Makati, Pilipinas

    2 linggo ang nakalipas

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    Paglalarawan
    1. Monitor and provide first level of support in all infra network of PLDT and Smart Corporate.

    Support:

    Monitoring tools:

    • Solarwinds
    • Pinger

    Devices to monitor:

    • Switches
    • Routers
    • Access Points and Controller
    • Servers – upon creation of tickets and initial t.shooting, this IR will be endorsed to Amdocs Team (Device Owner).
    • UPS - upon creation of tickets and initial t. shooting, this IR will be endorsed to PCTech Team (Device Owner).
    • Kronos - upon creation of tickets and initial t.shooting, this IR will be endorsed to ACIP Team (Device Owner).
    • ISNet UPS – manual testing by accessing the UPS one by one.
    • Test Mail – manually sending emails every after 2 hours as advised by PLDT.
    • Hourly VPN Bandwidth Utilization – based from Solarwinds.
    • Temporary Access Pass Request- for onsite activities, TAP request should be endorsed and approved by respective Approvers prior to onsite activities.
    • One Hub ticket creation and monitoring of the current status.
    • Sending End of Shift Status Reports
    • Daily Incident Reports Tracker
    • Turn Over Report
    • Checklist network Report
    • ISNet UPS Report