Wala nang mga aplikasyon ang tinatanggap para sa trabahong ito
- Solarwinds
- Pinger
- Switches
- Routers
- Access Points and Controller
- Servers – upon creation of tickets and initial t.shooting, this IR will be endorsed to Amdocs Team (Device Owner).
- UPS - upon creation of tickets and initial t. shooting, this IR will be endorsed to PCTech Team (Device Owner).
- Kronos - upon creation of tickets and initial t.shooting, this IR will be endorsed to ACIP Team (Device Owner).
- ISNet UPS – manual testing by accessing the UPS one by one.
- Test Mail – manually sending emails every after 2 hours as advised by PLDT.
- Hourly VPN Bandwidth Utilization – based from Solarwinds.
- Temporary Access Pass Request- for onsite activities, TAP request should be endorsed and approved by respective Approvers prior to onsite activities.
- One Hub ticket creation and monitoring of the current status.
- Sending End of Shift Status Reports
- Daily Incident Reports Tracker
- Turn Over Report
- Checklist network Report
- ISNet UPS Report
L1 - Network Engineer - Makati, Pilipinas - Z-connect Inc
Paglalarawan
1. Monitor and provide first level of support in all infra network of PLDT and Smart Corporate.Support:
Monitoring tools:
Devices to monitor: