Team Lead / Supervisor 401k - Muntinlupa City - eClerx

    eClerx
    eClerx Muntinlupa City

    1 linggo ang nakalipas

    Teknolohiya / Internet
    Paglalarawan

    Overview:

    The Associate Process Manager - Operations is responsible for the day-to-day supervision of the designate

    teams to ensure all of the team members meet the target set by the Management.


    • Plans and coordinate, in conjunction with the other Supervisors as required


    • Drives Team Performance and achieve team's objective and scorecard


    • Key Performance Indicators (KPIs) as determined by the management


    • Overall responsible in supervising, training and development, safety and welfare of the designated

    team.


    • Provides strong leadership, direction and mentoring, thereby fostering and sustaining co-operations

    and team spirits.


    • Ensures compliance with all company rules and procedures and departmental work instructions,

    processes and systems. Etc.


    • Set measurable and realistic KPIs, work standards and expectations, where appropriate, in line with

    company objectives and monitor and communicate these and progress against same. Regularly

    review, review and re-issue as required. Take corrective action where appropriate.


    • Ensure structured and planned training and development for self and team to maximize skill levels,

    flexibility, absence cover etc. Provide timely and constructive feedback to the designated team.


    • Ensures timely, full and accurate communication given by Management including Human Resources

    initiatives.


    • Keep Operations Managers and other relevant managers, supervisors or head on relevant matters,

    problems and requirements.


    • Ensures regular team briefings are held together and timely and accurate compliance with all

    administrative and reporting procedures and routines and that paperwork is forwarded to the

    relevant parties.


    • Perform other duties which may be required by management from time to time

    Skills and Qualifications


    • College graduate is preferred


    • Must have at least 1 year of relevant experience in Wealth Management

    (retirement/401k/rollovers/IRAs)


    • Experience in supervising a team within tight quality and efficiency parameters


    • Possess a forward-thinking positive and "can do" attitude


    • Keen to details


    • Must possess strong communication and interpersonal skills


    • With industry-relevant production experience


    • Knowledge of business and management principles and practices


    • Information Technology Skills

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