Team Leader - Muntinlupa
1 buwan ang nakalipas
Job summary
eClerx is seeking an experienced Team Leader with a strong background in Telco operations and leadership. The ideal candidate will lead a team of agents, ensure excellent customer experience, monitor performance, and implement action plans for improvement.Responsibilities
- Lead, coach, and manage a team of agents to achieve performance and service goals.
- Ensure consistent delivery of excellent customer experience.
Paglalarawan ng trabaho
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