Customer Service Associate Level II - NCR, NCR, Philippines

Para lamang sa mga rehistradong miyembro NCR, NCR, Philippines, Pilipinas

1 linggo ang nakalipas

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Job summary

Main POC VH: Lovely Bautista Responsible for all facets of assigned account management including order fulfillment open order management service issues and resolution while acting as primary liaison between customers and other areas of business.


Responsibilities

  • Review and maintain open orders to quickly resolve delivery blocks billing blocks and incomplete order status etc. Provide accurate documentation of all delays and changes made to an order.
  • Ensure customer satisfaction by answering incoming/outbound calls and emails in a friendly engaged enthusiastic manner.

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