Process Excellence Officer - Makati - Security Bank Corporation

    Security Bank Corporation
    Security Bank Corporation Makati

    10 oras ang nakalipas

    Banking / Loans
    Paglalarawan

    About the Role

    As a Process Excellence Officer under the Contact Center Channel, you will be responsible for reviewing existing processes and identifying opportunities to streamline process challenges based on data. You will handle service level analysis and reports that are essential to the process of improvement and execution.

    How you'll contribute

    • Propose and implement process improvement methodology. Work with respective units to streamline gaps and SLAs
    • Prepare and ensure updated voice/non-voice handling manuals, which serve as references for BBS
    • Conduct spot checks to ensure timely cascades of advisories to BBS
    • Manage / Lead department engagements and ensure project execution to be timely and within budget targets
    • Ensures vendor documents are complete, contracts are up to date, accruals / payments to vendors are valid and on time

    What we're looking for

    • Bachelor's degree in Industrial Engineering or any related field
    • 2-4 years relevant experience as a Business Analyst, Documentation process Data Analysis
    • Preferably with Lean Six Sigma background and experience
    • Contact center background in the banking industry is a plus
    • Knowledge of Business process modelling, analysis and design Knowledge of Process Performance management Banking and finance
    • Excellent communication and interpersonal skills
    • Willing to work on premises in Makati Head Office

    About Security Bank

    Security Bank is one of the Philippines' best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

    We're recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

    Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes' World's Best Employers 2023 list.

    At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): "YOU matter."

    Start your BetterBanking career with us today.


  • Trabaho sa kumpanya

    Process Excellence Officer

    Para lamang sa mga rehistradong miyembro

    As a Process Excellence Officer under the Contact Center Channel, you will be responsible for reviewing existing processes and identifying opportunities to streamline process challenges based on data. · ...

    Makati, National Capital Region

    2 linggo ang nakalipas

  • Trabaho sa kumpanya

    Process Excellence Officer

    Para lamang sa mga rehistradong miyembro

    We are looking for a Process Excellence Officer who will review existing processes and identify opportunities to streamline process challenges based on data. · ...

    Makati

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Operations Excellence Officer

    Para lamang sa mga rehistradong miyembro

    We're now looking for Operations Excellence Officer to be assigned in Mandaluyong. · Bachelor's degree in Industrial Engineering, Business Administration or a related field. · Experience in operations and process improvement or quality management. · ...

    Mandaluyong

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Process Excellence Officer

    Para lamang sa mga rehistradong miyembro

    We are looking for a Process Excellence Specialist to join our team in the heart of Pasig. · In this role, you will be the architect of efficiency and bridge the gap between complex business challenges and streamlined solutions.End-to-End Process Transformation: Lead the diagnosi ...

    Pasig, Metro Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Operations Excellence Officer

    Para lamang sa mga rehistradong miyembro

    Leads process improvement initiatives ensures ISO compliance monitors KPIs and drives efficiency across departments. · Map and improve workflows/SOPs · Lead root-cause analyses & corrective actions · Track KPIs and build dashboards · ...

    San Juan

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Operations Excellence Officer

    Para lamang sa mga rehistradong miyembro

    The Operations Excellence Officer spearheads the identification and implementation of Best-Known Methods (BKMs) and standardization initiatives to improve productivity, quality, safety, and service levels across Supply Chain Management operations. · Spearheads the identification ...

    Quezon City

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Operations Excellence Officer

    Para lamang sa mga rehistradong miyembro

    Spearheads identification implementation Best-Known Methods BKMs standardization initiatives improving productivity quality safety service levels Supply Chain Management operations. · ...

    Quezon City, National Capital Region

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Office Administrator

    Para lamang sa mga rehistradong miyembro

    We are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. · ...

    Makati City Buong oras

    6 araw ang nakalipas

  • Trabaho sa kumpanya

    Legal Assistant (MCK0002)

    Para lamang sa mga rehistradong miyembro

    We are seeking a Legal Assistant to support our business/firm. The successful candidate will have a high level of business acumen and exceptional organizational skills. · ...

    Makati City Buong oras

    2 linggo ang nakalipas

  • Trabaho sa kumpanya

    Executive Assistant (SW0013)

    Para lamang sa mga rehistradong miyembro

    We are seeking a highly organised and proactive Executive Assistant to support our accounting practice. · This role provides a combination of executive support, client administration, · and compliance coordination within a professional accounting environment.Maintain and update t ...

    Makati City Buong oras

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Admin Assistant

    Para lamang sa mga rehistradong miyembro

    · We're Hiring: Admin Assistant · We are looking for a detail-oriented and proactive Admin Assistant to support our team in maintaining efficient office operations. The ideal candidate will have solid organizational skills, the ability to manage multiple tasks, and a commitment ...

    Makati, Metro Manila, Philippines ₱240,000 - ₱480,000 (PHP) bawat taon

    23 oras ang nakalipas

  • Trabaho sa kumpanya

    Accounts Payable Officer (MOR0012)

    Para lamang sa mga rehistradong miyembro

    We are looking for an enthusiastic individual who can delight the client through the provision of high-quality service. · Data Entry for supplier invoices, with correct GL coding/period processing. · Ensure all invoices are authorised by relevant GMs. · Supplier Ledger Reconcilia ...

    Makati City Buong oras

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Product Sppt Tech Advisor 1

    Para lamang sa mga rehistradong miyembro

    · Under close guidance or supervision responsible for monitoring data perform release operations and escalate to supervisor. · ...

    Makati City Buong oras

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Assistant Manager, Front Office Support Assistant Manager, Front Office Support

    Para lamang sa mga rehistradong miyembro

    Support the growing Markets business and its Balance Sheet team in Hong Kong, while also providing additional support to the global Front Office Support team. · ...

    Makati City Buong oras

    2 linggo ang nakalipas

  • Trabaho sa kumpanya

    Assistant Manager, Front Office Support Assistant Manager, Front Office Support

    Para lamang sa mga rehistradong miyembro

    Our Institutional bank helps our largest customers move trade and capital around the region. · As an Assistant Manager, Front Office Support you will support the growing Global Markets business providing assistance to ANZ's Balance Sheet teams in Hong Kong and globally. · Support ...

    Makati City Buong oras

    5 araw ang nakalipas

  • Trabaho sa kumpanya

    office staff

    Para lamang sa mga rehistradong miyembro

    About the role · Racing R is seeking an enthusiastic and organised office staff to join our team in Makati City Metro Manila This is a full time position that will play a vital role in supporting our administrative and office operations As Office Staff you will be responsible fo ...

    Makati, Metro Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Admin Assistant

    Para lamang sa mga rehistradong miyembro

    · We're Hiring: Admin Assistant · We are looking for a detail-oriented and proactive Admin Assistant to support our daily operations in Makati, Philippines. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a commitment to pro ...

    Makati, Metro Manila, Philippines ₱240,000 - ₱480,000 (PHP) bawat taon

    2 araw ang nakalipas

  • Trabaho sa kumpanya

    admin assistant

    Para lamang sa mga rehistradong miyembro

    Duties and Responsibilities include handling incoming phone calls, emails and correspondence in a professional manner. · ...

    Makati, Metro Manila

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    office staff

    Para lamang sa mga rehistradong miyembro

    We are seeking an exceptional Office Staff to join the dynamic team of our client which provides laboratory testing assurance inspection certification services. · In this full-time role you will be responsible for providing administrative support to their Makati City office Chino ...

    Makati, Metro Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    front office

    Tap Growth ai

    We are looking for a dedicated and professional Front Office Staff member to join our team in Makati. · The ideal candidate will possess excellent communication skills, a friendly demeanor, and a strong commitment to providing exceptional customer service.At least 1 year of exper ...

    Makati

    5 araw ang nakalipas

Trabaho
>
Makati City