Customer Service Manager Job - Pasig
1 buwan ang nakalipas
Job summary
The Customer Service Manager Job is responsible for managing customer relationships and ensuring high-quality service delivery. The role involves coaching and mentoring team members, analyzing customer challenges, and developing strategies to improve service levels.Responsibilities
- Analyze customer challenges, evaluate results and choose best resolutions and alternatives;
- Develop, implement and/or manage the organization's customer service policies, procedures, standards, and strategies;
- Ensure all customer service activities support and strengthen the strategic objectives of the overall organization;
Paglalarawan ng trabaho
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