IT Support Engineer - Eastern Manila District - HelloConnect

    HelloConnect
    HelloConnect Eastern Manila District

    1 linggo ang nakalipas

    Paglalarawan

    About the Role


    The IT Support Engineer will play a crucial role in maintaining and evolving our Atlassian Cloud environment. This is more than a support role; you will actively enhance our systems by implementing automation, refining workflows, and driving efficiency.

    You'll handle the day-to-day administration, configuration, and support for our Atlassian Cloud suite, which includes tools like Jira, Confluence, and Jira Service Management. This involves managing users, setting up permission schemes, configuring workflows, and ensuring the overall stability and availability of our platforms.

    Your role also involves diagnosing and resolving technical issues within the Atlassian Cloud. While you'll be empowered to tackle problems independently, you'll also know when to escalate more complex issues to senior team members. Strong problem-solving skills and the ability to communicate technical information clearly to cross-functional teams are essential.


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It support engineer sa Manila