Wala nang mga aplikasyon ang tinatanggap para sa trabahong ito
- At least one (1) year experience as a Communication Skills Coach, Quality Analyst, Communication
- 1-2 years BPO experience taking inbound calls
- An advantage if you have at least 1 year ESL instruction experience
- Must be willing to work onsite in Alabang (graveyard shift)
- Monitor and evaluate language quality
- Use the data gathered from Communication Audits to identify opportunities for improvement and
- Implement target Communication Skills development program
- Continuously monitor, coach, and provide real-time assistance to the agents for improvement of
- Create and deliver daily, monthly, and year-to-date reports that show how well communication skills
- Do tasks that use basic business or operational skills and knowledge, applying principles from the
Language Learning Specialist - Alabang, Muntinlupa, Pilipinas - Saige Solutions
Saige Solutions
Alabang, Muntinlupa, Pilipinas
Natagpuan sa: Foundit PH A2 - 1 linggo ang nakalipas
Paglalarawan
QUALIFICATIONS
RESPONSIBILITIES
and other important metrics impacted by improvement on Communication Skills
Note:
If you've done tests like IELTS, TOEIC, or TOEFL, please also mention your scores in your resume.
SALARY:
45K TO 55K