CSR (Collector) - Open for Fresh Graduates - Quezon City, Pilipinas - MicroSourcing

Paglalarawan

• Receive lists of jobs (addresses from the LA office).
• Use Google Maps or MS Streets & Trips to create routes for 10-15 drivers daily and email to LA office.
• Keep in touch with the drivers (by phone).
• Reschedule appointments when needed.
• Communicate with the coordinators regarding jobs.
• Become familiar with the areas in California, in particular Southern California areas.
• Receive allocation of orders (reference numbers) from LA office.
• Call on orders allocated to check on status of subpoena.
• Type detailed message in the system after each phone call.
• Make appointments for the drivers to go to the locations.
• Fill in already created letters in MS Word and e-fax to location, attorney office, or LA office.
• Receive phone calls from locations already served by the company.
• Send work updates daily to LA office via e-mail
• Work and review the orders assigned
• determine the insurance/carrier to be collected from
• followup either by phone, email and fax
• send demand letters/invoices

• .Must be a graduate of any bacheloru0027s degree or any vocational/associate course
• Undergraduates who finished at least 2 years in college from any course are also welcome to apply
• At least 1 year of call center working experience is preferred
• Good English Communication skill is required with little to no accent

• Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)
• A very collaborative work culture