Case/Ticketing Support Level 2 - Manila

· Working Schedule: Monday Friday, Eastern Standard Time · Work Arrangement: Fully Remote (Work From Home) · Salary Range: USD 1,600 USD 2,000 per month · Employer: An MSP company located in New York City · Note: · Although this position is classified as a Level 2 Technician, y ...

Work as a Level Support in Taguig. Handle support issues via web-to-case, voice, and chat channels. · Handle support issues from Nessus customers. · Analyze and advance complex technical issues to support team. · ...

Growth through diversity equity and inclusion. As an ethical business we do what is right — including ensuring equal opportunities and fostering a safe respectful workplace for each of us. · ...

Service Desk II plays a vital role in delivering a seamless and positive experience for TOA Global's employees and clients. · Collaborate with cross-functional teams to address complex cases with multiple tasks or dependencies. · ...

We are looking for a Support Level 2 to join our team at MicroSourcing. As a Support Level 2, you will provide customer service to homeowners and vendors while also prospecting new contractors. We offer competitive rewards and flexible work arrangements in an inclusive team envir ...

Growth through diversity, equity, and inclusion. As an ethical business, we do what is right — including ensuring equal opportunities and fostering a safe, respectful workplace for each of us. We believe diversity fuels both personal and business growth. We're committed to buildi ...

We're looking for a Support Level 2 to join our team at MicroSourcing. As a Support Level 2, you'll provide customer service to homeowners, vendors, and loan officers. · ...

We are looking for a Support Analyst to join a fintech client's support team, providing a mix of customer-facing and technical support. · Handle inbound calls, tickets, and alerts from business and end-user customers. · Provide first-line technical and customer support in a finte ...

Position: IT Support Specialist (Level 1 & Level 2) · Location: Remote - 100% WFH · Working Hours: Mondays to Fridays, 7:00am to 4:00pm Philippine Time · Salary range: · PHP 45,000 - PHP 60,000/month - Level 1 · PHP 65,000 - PHP 95,000/month - Level 2 · Combination (Level 1&2) - ...

Main Duties and Responsibilities: · 1. Provisioning of application for all PACS Workstation. · 2. Evaluating, testing and acquire equipment related to PACS and Non-IT systems. · 3. Monitoring server and storage conditions, making sure faulty components are escalated to concerned ...

We are seeking a Level 2 Support Engineer to serve as a technical anchor for our Help Desk — someone who balances strong technical execution with an ownership mindset and a commitment to process improvement. · Key Responsibilities · Serve as a primary point of contact for custome ...

+We are looking for an IT Support Technician to join our team This opportunity is ideal if you're someone who wants to grow your career as an IT expert, enjoys geeking out on the latest tech hardware/software releases, and are passionate about helping others. · +Diagnosing and re ...

Salary Range: USD 1,600 USD 2,000 per month · Working Schedule: Monday Friday, Eastern Standard Time · Note: Although this position is classified as a Level 2 Technician, you will initially perform Level 1 tasks. This is to ensure you are fully acclimated to our tools, systems, a ...

We're currently looking for an IT Support Technician to join our team This opportunity is ideal if you're someone who wants to grow your career as an IT expert, enjoys geeking out on the latest tech hardware/software releases, and are passionate about helping others. · ...

We are looking for a Support Analyst to join a fintech client's support team, providing a mix of customer-facing and technical support. · Handle inbound calls, tickets, and alerts from business and end-user customers. · Provide first-line technical and customer support in a fint ...

Who is Collaboration Betters the World · We create and deliver technology and business solutions that help organizations grow, innovate, and transform. With over 3,000 people in 21 countries, we operate across Strategy & Governance, Product Design & Growth, Software Engineering, ...

We are looking for a Support Analyst to join a fintech client's support team. · The role handles inbound calls and tickets from both business clients and end users. The analyst follows documented playbooks and runbooks to resolve basic technical issues. · ...

Position Accountability Statement · This Level 2 Support Engineer role is crucial for ensuring the stability, performance, and availability of our business-critical applications. The ideal candidate will have a minimum of three (3) years of experience in providing hands-on techni ...

This person should be skillful at pre-project/work-briefings with each client on each project. This person should then be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server,Azure AVD support/cloud infrastruc ...

Department · Solutions Delivery · Job posted on · Feb 24, 2026 · Employment type · Officer · Position Accountability Statement: · This Level 2 Support Engineer role is crucial for ensuring the stability, performance, and availability of our business-critical applications. The ide ...