- Develop and deliver training programs for new hires and existing employees, focusing on product and process knowledge, customer service skills, and compliance.
- Conduct needs assessments to identify training gaps and recommend appropriate training solutions
- Create training materials, including manuals, presentations, and e-learning modules, to support various learning styles.
- Facilitate training sessions using a variety of instructional techniques, such as role-playing, simulations, and group discussion
- Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
- Collaborate with team leaders and management to ensure training aligns with business objectives and operational needs.
- Provide ongoing support and coaching to employees post-training to reinforce learning and improve performance.
- Stay updated on industry trends and best practices in training and development to continuously improve training programs.
- Maintain accurate records of training activities and employee progress.
- Bachelor's degree of any course or a related field.
- Proven experience as a Training Specialist or similar role, preferably in a BPO or customer service environment. FRESH GRADUATES ARE WELCOME
- strong knowledge of adult learning principles and instructional design methodologies
- Excellent presentation, facilitation, and communication skills.
- Proficient in using training software and tools (e.g., LMS, e-learning platforms, Google and/or excel).
- Ability to work independently and collaboratively in a team-oriented environment.
- Strong organizational skills and attention to detail.
- Ability to adapt training methods to meet the diverse needs of learners.
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Support the design and execution of learning initiatives across the organization. · Hands-on experience in training needs analysis, training planning, and competency mapping is required. · ...
Quezon City, National Capital Region1 buwan ang nakalipas
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A Training Specialist is a dynamic online facilitator responsible for conceptualizing and organizing training courses for Virtual Assistants to ensure that soft skills and product knowledge are learned prior to being paired with a client. The Training Specialist will lead all tra ...
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Develop and deliver training programs for new hires and existing employees, focusing on product and process knowledge, customer service skills. · ...
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Qualifications: · Amenable to work onsite at our Bridgetowne, Quezon City · At least 1-3 years experience as a Language/Communication Specialist/Coach supporting an Australian account is required · Solid knowledge and experience in the Australian Healthcare vertical is preferred ...
Quezon City4 araw ang nakalipas
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Develop and deliver training programs for new hires and existing employees. · Conduct needs assessments to identify training gaps. · Create training materials. · Maintain accurate records of training activities. · ...
Quezon, Metro Manila2 linggo ang nakalipas
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This job requires a Training Specialist with at least 1-3 years experience as a Language/Communication Specialist/Coach to work onsite in Quezon City. · Amenable to work onsite at our Bridgetowne, · ...
Quezon City1 linggo ang nakalipas
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Develop and deliver training programs for new hires and existing employees. · ...
Quezon City2 linggo ang nakalipas
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Develops and delivers training programs for employees on product knowledge customer service skills compliance. · ...
Quezon City, National Capital Region2 linggo ang nakalipas
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The Training Specialist handles training for the specific team they support new hire, cross training and refreshers. Facilitates employee development by delivering training programs focused on operational processes. · Handle New Hire and cross-training Program · Facilitate skill- ...
Quezon City, National Capital Region2 linggo ang nakalipas
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Quezon, Mimaropa4 araw ang nakalipas
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The Training Specialist will guide and monitor training in allocated processes and ensure that training deliverables targets are met. · ...
Quezon City3 linggo ang nakalipas
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Qualifications · At least 3-4 years of experience in current supervisory role or assignment in the BPO setting is required · Minimum of 1-2 years of experience as a trainer in a healthcare/insurance process is preferred · Understanding of Healthcare insurance cycle and processes ...
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The Sr. Training Specialist reports to the Manager of Learning and Development. · Develop and oversee business as usual training program. · Lead quick wins process improvements and initiatives. · ...
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This role involves assessing training needs and developing learning materials. · ...
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The Sr. Training Specialist reports to the Manager of Learning and Development. · Bachelor's degree in business-related course/programs. · 4-5 years experience in Learning and Development/OD/Talent fields combined. · ...
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Training Specialist - Quezon City - Asticom Technology Inc.
Paglalarawan
Qualifications:
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City
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Training Specialist
WNS- Quezon City
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon, Metro Manila
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon, Mimaropa
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City
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Training Specialist
WNS- Quezon City
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Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City
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Jr. Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City
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Sr. Training Specialist
Para lamang sa mga rehistradong miyembro Quezon City
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Training Specialist
Para lamang sa mga rehistradong miyembro Cubao, Metro Manila
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Sr. Training Specialist
Para lamang sa mga rehistradong miyembro Quezon, Metro Manila