Senior Manager, Credit Cards Systems - National Capital Region - Maya

    Maya
    Maya National Capital Region

    2 araw ang nakalipas

    Banking / Loans
    Paglalarawan

    We're looking for a Senior Manager who can take full ownership of our credit card platform and help shape the next generation of digital credit experiences. If you're passionate about systems that scale, love solving complex card‑issuing challenges, and thrive in a fast‑moving digital environment, this role puts you at the center of transformation.

    What You Will Do:

    • Drive the development roadmap
    • Partner with the Business & Operations Solutions Head to set priorities, identify quick wins, and plan multi‑phase (MVP and beyond) delivery with product owners and cross‑functional teams.
    • Turn requirements into clear execution
    • Develop and finalize BRDs with Business & Operations Solutions, Business Heads, Product, and Tech.
    • Manage delivery timelines
    • Maintain a Product/Tech commitments calendar, track progress, and update business and marketing teams for launch readiness and required comms or T&C changes.
    • Ensure delivery quality
    • Review UAT results against BRDs, raise escalations as needed, and support hypercare to resolve post‑launch issues quickly.
    • Monitor daily system performance
    • Build and maintain an operating dashboard using IDEA to track behaviors, flag anomalies, and escalate outlier performance.
    • Oversee priority feature development, including but not limited to:
    • Card Journeys: secured/unsecured applications, top‑ups, cancellations, supplementary cards, disputes, credit line increases
    • Installments: balance transfer, cash‑out, merchant 0% installment
    • Authorizations: rule tuning, risk‑based controls, merchant/MCC reviews, 2‑way SMS, code updates
    • Repayments & Collections: auto‑debit, QR payments, added channels, PTP capture, restructuring enablement
    • PIN & Servicing: PIN logic updates, cash advance PIN retrieval, geo-based features
    • Rewards & Interchange: reconciliation, clawbacks, cost monitoring
    • Operational Improvements: comms enhancements, underwriting tools, FX tracking, automated membership fee handling
    • Use analytics for smarter decisions
    • Gather insights to improve authorization performance, usage, uptime, and customer experience.
    • Stay ahead of market and regulatory changes
    • Monitor card-market innovations, scheme advisories, and regulatory updates; escalate needed system changes.
    • Enable smooth cross-team execution
    • Coordinate with Product, Tech, and support teams to secure resources and deliver high-quality outcomes on time.

    What You Need to Succeed:

    • Bachelor's degree in Business, Accounting, IT, Engineering, or any related field
    • 3–5+ years of hands-on experience in credit card system management, including key lifecycle stages: origination, underwriting, authorizations, billing, collections, and closures
    • Strong analytical skills with the ability to use transactional data to diagnose issues, validate hypotheses, and guide system improvements
    • Strong collaboration and stakeholder management skills, especially in cross-functional tech‑business environments
    • Excellent verbal and written communication
    • Comfortable using or learning Excel, analytics/visualization tools, and basic SQL or similar data querying tools

    If you're excited by the opportunity to shape a mission‑critical platform and influence how customers experience digital credit, we'd love to hear from you.

  • Trabaho sa kumpanya

    Head of Credit Card Systems

    Para lamang sa mga rehistradong miyembro

    Leads the end-to-end credit card system roadmap translating business needs into clear requirements and driving MVP delivery with Product and Tech. · ...

    Mandaluyong, Metro Manila

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Credit Cards System Head

    Para lamang sa mga rehistradong miyembro

    We're looking for a Credit Cards System Head who can take full ownership of our credit card platform and help shape the next generation of digital credit experiences. · If you're passionate about systems that scale, love solving complex card-issuing challenges, and thrive in a fa ...

    National Capital Region

    4 linggo ang nakalipas

  • Trabaho sa kumpanya

    Card Delivery Associate

    Para lamang sa mga rehistradong miyembro

    We are seeking a detail-oriented and reliable Card Delivery Associate to manage the daily distribution and delivery operations of credit cards to customers across the Philippines. · Coordinate and execute daily credit card distribution activities across assigned territories in th ...

    Manila, National Capital Region

    4 linggo ang nakalipas

  • Trabaho sa kumpanya

    Card Operations Analyst

    Para lamang sa mga rehistradong miyembro

    Reconcile card fulfillment inventory billing processing fee exception handling and operational reports Execute business-as-usual (BAU) activities independently ensuring strict adherence to Card Operations SOPs Manage dispute and chargeback cases for customers debit card transacti ...

    Manila, National Capital Region

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Cashier (Robinson's Manila)

    Para lamang sa mga rehistradong miyembro

    Cashier responsible for operating the cash register system and interacting with customers. · ...

    Manila, Metro Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Service Delivery Lead

    Para lamang sa mga rehistradong miyembro

    We are supporting a leading bank in the Philippines on a major Cards Technology transformation including a Card Management System (CMS) replacement. · This role owns end-to-end technology delivery and service performance for Cards working closely with business vendors and senior ...

    Manila, National Capital Region

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Credit Evaluation Officer

    BDO Unibank

    This position helps minimize the Bank's credit risks and contributes to Card Issuing business profitability through: · Applying underwriting fundamentals and existing credit policy and guidelines to evaluate applicant's risk and acceptability of credit card and personal loan appl ...

    Metro Manila

    2 araw ang nakalipas

  • Trabaho sa kumpanya

    Head of IT Service Delivery

    Para lamang sa mga rehistradong miyembro

    We are supporting a leading bank on a critical multi-year digital transformation initiative focused on unsecured lending and cards technology. · Own the technology roadmap solutions and delivery execution for unsecured lending platforms cards personal loans lines of credit. · Lea ...

    Manila, National Capital Region

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Process Documentation

    Para lamang sa mga rehistradong miyembro

    Job Title · Process Documentation & Training Support Specialist (Mid-Level) · Work Arrangement · Full Onsite – Ortigas · Employment Type · Contract / Project-Based (with possible extension based on project requirements) · Role Summary · The Bank is seeking a mid-level · Process D ...

    Manila, National Capital Region

    1 araw ang nakalipas

  • Trabaho sa kumpanya

    Process Documentation

    Para lamang sa mga rehistradong miyembro

    The Bank is seeking a mid-level Process Documentation & Training Support Specialist to support the ongoing implementation of a new core banking system. · This role is primarily responsible for independently producing accurate clear and operationally usable Job Cards and Desktop P ...

    Manila, National Capital Region

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Process Documentation

    Thakral One

    The Opportunity. · The Bank is seeking a mid-level Process Documentation & Training Support Specialist (Core Banking) to support the ongoing implementation of a new core banking system. This role is primarily responsible for independently producing accurate, clear, and operation ...

    Metro Manila

    2 araw ang nakalipas

  • Trabaho sa kumpanya

    Head of Card Operations

    Para lamang sa mga rehistradong miyembro

    Netbank is a start-up fintech-focused bank that operates in the Philippines. It is building a complete team able to implement card operations. · ...

    Manila, NCR, Philippines

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Senior Backend Developer

    Para lamang sa mga rehistradong miyembro

    We are seeking a passionate Senior Backend Engineer to drive implementation in a collaborative, fast-paced setting. · Design, develop and maintain robust backend systems using Python/Django. · Achitect and implement scalable API services and database models. · ...

    Manila, Metro Manila, Philippines

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Senior Backend Developer

    Para lamang sa mga rehistradong miyembro

    We are seeking a passionate Senior Backend Engineer to drive implementation in a collaborative, fast-paced setting. · Design, develop, and maintain robust backend systems using Python/Django · Architect and implement scalable API services and database models · ...

    Manila ₱900,000 - ₱1,700,000 (PHP) bawat taon Buong oras

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    specialist, global travel and expenses

    Para lamang sa mga rehistradong miyembro

    The Global Travel & Expense Administrator supports the execution of the company's global travel and expense policies and provides day-to-day administration of SAP Concur (Travel & Expense). The role has primary responsibility for user access management, support system configurati ...

    Manila, Metro Manila

    2 oras ang nakalipas

  • Trabaho sa kumpanya

    UAT Manager

    BDO Unibank

    Job Summary: · Responsible for the overall management of user acceptance tests (UAT) of various systems and its enhancements related to acquiring outgoing transactions, incoming retrievals and chargeback, ADHOC enhancement and administrative functions based on specific assignment ...

    National Capital Region

    2 araw ang nakalipas

  • Trabaho sa kumpanya

    Fraud Operations Agent

    Para lamang sa mga rehistradong miyembro

    Monee is a part of Sea Group, a leading global consumer internet company that offers financial services through technology. · ...

    Manila, Metro Manila

    4 linggo ang nakalipas

  • Trabaho sa kumpanya

    cashier

    Para lamang sa mga rehistradong miyembro

    A Cashier is a customer-facing role responsible for processing transactions accurately, handling payments and providing friendly service in retail or service environments. · ...

    Manila, Metro Manila

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Fraud Operations Agent

    Para lamang sa mga rehistradong miyembro

    Perform real time review of system alerts and identify unauthorized transactions and fraudulent accounts. · ...

    Manila, National Capital Region

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Representative, Customer Service

    Para lamang sa mga rehistradong miyembro

    Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s); resolve credit inquiries on new accounts; make use of problem solving/decision making skills to achieve the highest level of customer satisfaction; · Answer inbound calls from stores and ...

    Manila, Metro Manila

    2 linggo ang nakalipas

Trabaho
>
Manila