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Data Analyst

    Data Analyst - Ortigas, Pasig, Pilipinas - Visaya KPO

    Visaya KPO
    Visaya KPO Ortigas, Pasig, Pilipinas

    1 linggo ang nakalipas

    Default job background
    Permanent
    Paglalarawan

    Responsibilities:
    > Creation of dashboards
    > Generation of reports
    > Building of performance scorecards (agent, lead, manager levels)
    > Creation and updating of client portals
    > Monitor daily, weekly, monthly and yearly performance (KPIs)


    Qualifications:
    > At least 2 years experience as an analyst or any position related to workforce
    > Candidate must possess at least a Bachelor's/College degree in any field
    > Proficient in MS Office
    > Advanced MS Excel Skills
    > Knowledge of general scheduling practices in the outsourcing company
    > Clear understanding of workforce management
    > Excellent analytical and problem solving skills
    > Excellent interpersonal, written and oral communication skills
    > Able to multitask and adapt to a flexible schedule
    > Knowledge of Visual Basic, SQL and MS Access is a plus
    > Must be willing to work onsite.
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