Product Manager - Philippines, Pilipinas - Metrobank

    Metrobank
    Metrobank Philippines, Pilipinas

    2 linggo ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    JOB SUMMARY :

    The Personal Loans Product Manager is responsible for the end-to-end product development and management of the Personal Loans product of the Consumer Business Sector. This includes overseeing the process of ideation to launch of new products/programs, product enhancements, and process improvements in close collaboration with cross-functional teams and subject matter experts.

    • Design of new products, research on customer and market insights, assessment of product marketability and competitiveness, and conduct product trainings and cascades.
    • Plan and roll-out more efficient system interfaces, procedures, and processes to enable a more seamless customer experience and address customer pain points.
    • Continuously monitor the product performance after launch and craft programs and strategies to increase uptake and drive usage.
    • Advocate timely and effective resolution of product-related customer concerns with the end of further improving the overall customer experience.
    • Has a working knowledge and understanding on resource allocation, program management and budget management to meet pre-defined objectives.
    • Ensure product compliance to internal and external policies and regulations e.g. BSP circulars, AMLC policies.
    • Work with the various business units and cross-functional groups in implementing the group's strategies and initiatives.
    • Support the business unit in attaining the financial goals and operational KPI's.

    QUALIFICATIONS :

    • Preferably with background on business, finance, or marketing
    • With experience in product development and management
    • Familiarity with banking/financial/loan-related products is a plus
    • Strong attention to detail and accuracy
    • Excellent verbal and written communication skills
    • Can work with minimal supervision
    • Team player and must able to multitask to meet deadlines
    • With innovative mindset
    • Strong critical thinking skills
    • Proficient in Microsoft office applications, especially Word, Excel, and Powerpoint.
    • Bachelors Degree in Marketing or other related courses

    OTHER DETAILS :

    Unit : Consumer Business Sector - Digital Business & Transformation Unit

    Work Location : MCC Center, Ayala Avenue Makati City