Business Support Specialist HR Service Center - Taguig, Pilipinas - Willis Towers Watson

    Willis Towers Watson
    Willis Towers Watson Taguig, Pilipinas

    2 linggo ang nakalipas

    Willis Towers Watson background
    Buong oras Accounting /Pananalapi
    Paglalarawan

    The Role

    Client Focus

    • Perform day-to-day HR Services operations pertaining to Tier 2 Regional HR Services and Tier 1 country specific processes
    • Ensure adherence to identified service level standards and metrics
    • Administer ServiceCentral resolutions based on assigned access and other HR systems-related support
    • Assists with maintaining accurate employee records including associate personal files
    • Participate in ad hoc projects pertains to Human Resources and/or office-wide issues

    Teamwork

    • Follow the defined processes in HR Services
    • Participate in process efficiency, monitoring of workload and the implementation of continuous improvement projects
    • Identify the potential for better team efficiencies and collaborate with the leader on their implementation

    Integrity

    • Responsible for keeping employee data accuracy and privacy
    • Facilitate correct data entry for the new hires and keep the data records for the existing employees and putting the changes to the HRIS

    Respect

    • Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas
    • Enrich the processes and the value added services for the internal customer

    Excellence

    • Facilitate professional excellence through quality delivery of HR Services tasks, expertise in the process mapping and the process designing

    The Requirements

    • Bachelor s Degree or equivalent in human resources, business or related field preferred
    • with 3 years of experience in HR Services role
    • Strong written and verbal communication skills
    • Ability to plan and prioritise workload
    • Ability to use own initiative but work under instruction as required
    • Ability to work as part of a team and alone with a can do attitude
    • Maintain good working relationships with colleagues across HR
    • Ability to provide a high standards of customer care
    • Methodical and organised approach
    • Quick Learner and self-motivated
    • Flexible and Adaptable to Changes
    • Working knowledge of Excel and Word will be preferred
    • Must be amenable to APAC shift