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    Quality Assurance Specialist - Manila, Pilipinas - Booth & Partners

    Booth & Partners
    Booth & Partners Manila, Pilipinas

    1 linggo ang nakalipas

    Booth & Partners background
    Buong oras Teknolohiya/Internet
    Paglalarawan

    Job Description

    About the Client:

    Started in 2013 by CEO Carmen Booth and Managing Director Jamie Booth with a vision to provide businesses from all around the world with their own full-time, first-rate offshore team in the Philippines.

    Our smart tailored outsourcing and HR solutions deliver high-quality results with reduced operating costs for companies of all sizes across a wide range of industries.

    Responsibilities:
    • Will help determine company needs for leadership development, succession planning, career management, interpersonal skills, and communication training
    • Will partner and join other HR professionals to assess and implement organizational development programs, processes and training initiatives to support organizational strategies
    • Will develop methods for evaluation of program effectiveness
    • Will prepare program reports
    • Will perform other duties and/or special projects as necessary
    • Draft quality assurance policies, guidelines, and procedures
    • Interpret and implement quality assurance standard
    • Identify training needs and organize training interventions to meet quality standards
    • Ensure ongoing compliance with quality
    • Evaluate employees through call listening, side-by-side, live monitoring

    Requirements

    Requirements
    • Must have Fiber Optic internet with at least 25 Mbps bandwidth
    • Must have a backup desktop or laptop with the latest OS
    • Must be able to work from 8AM-5PM
    • Must be amenable to reporting to our Makati and BGC office as required


    Benefits

    WHAT WE OFFER:

    Great Place to Work-Certified Company
    Premium HMO
    Holistic employee experience
    Work-from-home and hybrid work setup
    Rewards and incentives
    Monthly engagement activities
    Career advancement opportunities
    Paid referral program
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