Bookkeeper Backer - Davao City, Pilipinas - Cyberbacker Careers

Paglalarawan

Cyberbacker aims to provide premium and world-class services to its partners. Today, in just the span of four years, we are servicing 3500+ and growing, delighted and satisfied clients.

RESPONSIBILITIES:

• Create quality measurements to track improvement in efficiency and accuracy
• Develop quality assurance standards and company processes
• Adhere to company quality and process standards
• Ensure Cyberbackers meet expectations and demand
• Create reports documenting errors and issues for fixing
• Ensure that all cashflow are tracked and counter-checked before payout
• Respond to inquiries during and after payout
• Help the team in addressing disputes
• Create a process that will possibly minimize or eliminate discrepancies

REQUIREMENTS:

• Sharp attention to detail
• Strong analytical and problem-solving skills
• Meticulous and diligent attributes
• Great team player with the ability to work with minimal supervision
• Must have audit experience
• Knowledge on Bookkeeping and Accounting

QUALIFICATIONS:

• Excellent English communication skills (both verbal and written).
• Comfortable making phone calls, memorizing, and delivering call scripts.
• Strong customer service orientation and listening abilities.

General Requirements

• Good command of the English language
• A headset with a noise-canceling feature and a high-definition webcam

Device Specification

• Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
• Windows or Mac is acceptable
• At least 8GB of RAM with 60 GB of free hard disk space available

Network Requirements

• 10 Mbps DSL/Fiber Internet connection (USB sticks, signal-based & wireless connections are not allowed)