Risk Analyst - Pasay
1 buwan ang nakalipas
Job summary
Risk Officer iGaming Job Responsibilities Review accounts process and approve manual withdrawal requests all while maintaining a high confidentiality level according to internal procedures Review process and approve manual promotion bonuses Perform risk assessment of new/current players throughout their customer journey Monitoring abnormal and suspicious bets members single profit or historical profit that exceeds 1.5 times Monitoring large winning amounts of players profit bets Monitoring auto withdrawal application Respond to all payments-related queries sent through the different communication channels ensuring that provided information is true and accurate Actively contribute to improving current internal processes to enhance the customer experience as well as the effectiveness of the team Ensure a good customer experience through the entire player lifecycle Any other task related functions may be delegated to Employee by Team Leader or Manager when needed Job Qualifications year experience in gaming risk management is required Can speak in English additional proficiency in Asian languages such as Mandarin is an advantage Proficient in MS Office
Paglalarawan ng trabaho
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