Wala nang mga aplikasyon ang tinatanggap para sa trabahong ito
- Acting as a source of information for current and prospective customers by answering inbound product queries
- Processing customer orders, opening accounts and recording sale information
- Resolving customer complaints by clarifying issues of concern, choosing the best course of action and explaining it
- Preparing product reports by collecting and analyzing customer information
- Such other services as may be required from time to time
- Customer service
- Product knowledge
- Attention to product quality
- Problem solving
- Clear spoken English
- Professional telephone etiquette
- Conflict resolution
- Honesty
- Exemplary attendance and punctuality
- Flexibility to see the other person's view
- Focused on sustained customer relationships
- Patience
- Thoughtfulness
- Calmness when under pressure
Customer Service Agent - Philippines, Pilipinas - Tonkin Corporation
Tonkin Corporation
Philippines, Pilipinas
3 araw ang nakalipas
Paglalarawan
ResponsibilitiesYou will be performing the following duties:
You Will Have The Following Skills
You Will Have The Following Traits
The successful candidate will be university educated with at least bachelors degree. Majors in English literature, business or call center management highly regarded.
Reporting
This position reports to the account Team Leader.
Compensation
Competitive compensation is offered to successful candidates.