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Bacolod City

    IT Technician - Bacolod, Pilipinas - Datablazers, Inc.

    Datablazers, Inc.
    Datablazers, Inc. Bacolod, Pilipinas

    Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas

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    Permanent
    Paglalarawan

    Overall Point-of-Contact for all IT related matters for 4tech's own business and the services provided to clients via the Companies network connections.

    Because the client is only a small business then this role will include providing technical advice about the best service for a particular client, provisions the services for clients, day to day network management and providing technical support and fault-finding services to clients.


    • Looking at the requirements of individual clients and advising what speed of connection is required plus any additional requirements such as dedicated IP address, port forwarding etc.
    • Provisioning of services to individual clients using a user friendly web interface to the Bandwidth and Contention controller at the particular site.
    • Daily monitor of the network to ensure that it is running smoothly and to identify issues before they affect clients.
    • Dealing with calls and emails from Clients who have questions or issues – normally slow internet or trouble connecting certain devices.
    • Managing the Companies own Office 365 instance and occasional those of clients

    Qualifications:

    • Bachelor's degree in Information Technology, Computer Science, or a related field.
    • Proven experience as an IT Technician or similar role, with at least 5 of experience in providing technical support in a professional environment.
    • Strong knowledge of computer hardware, software, and networking concepts.
    • Experience with Microsoft Windows operating systems and productivity software (e.g., Microsoft Office).
    • Familiarity with networking protocols, technologies, and equipment (e.g., TCP/IP, Ethernet, routers, switches).
    • Experience with troubleshooting hardware and software issues, including diagnosing hardware failures and software conflicts.
    • Knowledge of cybersecurity principles and best practices, including access controls, encryption, and security protocols.
    • Willing to work 100% onsite in Bacolod City
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