- Implement the OE Framework across mall operations.
- Ensure the deployment and maintenance of standardized process documentation (SOPs, Work Instructions, RACIs).
- Drive achievement of SLAs for all standardized processes.
- Ensure compliance with internal and external audit requirements.
- Identify and escalate process risks and issues to the OE Lead.
- Manage and mentor Process Analysts, fostering skill development and performance.
- Partner with Tenants, Mall Operations, and Corporate Teams to ensure alignment of process improvements with business goals.
- Facilitate workshops, meetings, and feedback sessions to gather insights and drive change.
- Prepare and present process improvement updates to the OE Lead and relevant stakeholders.
- Maintain dashboards and reports to track progress, risks, and outcomes.
- Bachelor's Degree in Industrial Engineering, Management Engineering, Service Engineering, Computer Science, Information Technology, Economics or any related course
- At least 10 years of experience related to Project Management, Business Analysis, and Quality Assurance
- Lean Six Sigma certification
- Analytical and creative problem-solving skills
- Communication skills (presenting, facilitating meetings, conduct trainings, etc.)
- Ability to work independently or with a team
- Organizational and time management skills
- Willing to work in MOA Square, Pasay City
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The Process and Analytics Manager's role is crucial in managing both process development and improvement and analysis management. · Develop strategies to design standard processes and metrics that are aligned to the company's signature customer experience in order to optimize ove ...
Pasay, National Capital Region1 buwan ang nakalipas
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We are looking for a Business Process Manager to support the efficient and effective operation of our organization's business processes. · Ccollaborate with cross-functional teams to identify and document current business processes. · Analyze processes to identify areas for impro ...
Pasay, Metro Manila3 linggo ang nakalipas
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POSITION: PROCESS, SYSTEMS, AND BUSINESS ANALYSIS MANAGER (HEADCOUNT - 3) · RESPONSIBILITIES: · Process Excellence & Optimization · Review, analyze, and improve business processes to increase efficiency, quality, and consistency. · Identify gaps, risks, and improvement opportunit ...
Pasay ₱650,000 - ₱1,300,000 (PHP) bawat taon2 araw ang nakalipas
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We are looking for a Sales Planning Process Manager to lead policy development, process optimization, and system enhancements across Merchandising, Sales Planning, and eCommerce processes. · This role ensures efficient system usage, user compliance, and continuous improvement whi ...
Pasay, National Capital Region1 buwan ang nakalipas
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The Business Process Manager will review analyze and improve business processes to increase efficiency quality and consistency. They will also gather document and validate business system requirements act as a bridge between business users and IT teams support system configuratio ...
Pasay, National Capital Region3 linggo ang nakalipas
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This job processes commissions accurately and timely through Auto Credit and Wire Transfer. · Ensures accurate and timely commission payouts through Auto Credit and Wire Transfer. · Implement deduction and holding of commission endorsed by Sellers Analytics Group. · ...
Pasay, National Capital Region1 buwan ang nakalipas
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+We are looking for a Merchandise Planning Manager to lead policy development process optimization and system enhancements for key merchandising applications. · ...
Pasay, National Capital Region1 buwan ang nakalipas
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We are looking for a Sales Planning Process Manager to lead policy development process optimization system enhancements across Merchandising Sales Planning eCommerce processes. · Develop and implement policies procedures governance for Merchandising Sales Planning eCommerce syste ...
Pasay1 buwan ang nakalipas
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This role is responsible for process excellence & optimization review, analysis,& improvement business processes to increase efficiency quality consistency. · Responsibilities Process Excellence & Optimization Review analyze improve business processes increase efficiency quality ...
Pasay3 linggo ang nakalipas
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We are looking for a Merchandise Planning Manager to lead policy development process optimization and system enhancements for key merchandising applications including Merchandise Management System MMS JDA Advanced Allocation and Arc Merchandise BI. · Develop and implement workflo ...
Pasay1 buwan ang nakalipas
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We are seeking a motivated and detail-oriented Processing Manager to lead our Processing team within Home Equity Investments (HEI). This team is responsible for title review, curative resolution, and direct customer engagement with homeowners who have questions throughout the pro ...
Manila1 linggo ang nakalipas
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We are seeking a motivated and detail-oriented Processing Manager to lead our Processing team within Home Equity Investments (HEI). This role requires a strong balance of people leadership, operational discipline, and curative/title expertise with a keen focus on risk management ...
Manila Buong oras2 linggo ang nakalipas
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The FP&A Analyst will support strategic decision-making by delivering accurate financial planning forecasting and financial models This role partners closely with management and cross-functional teams to analyze business performance identify trends and provide actionable insights ...
Manila Buong oras2 linggo ang nakalipas
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Join Alfamart as Business Process Manager to support efficient operation of business processes. · ...
Pasay3 linggo ang nakalipas
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This is a hybrid role that requires going to our office at least one day a week. The expected working hours are from 12:00 AM to 9:00 AM based on Philippine Time Zone (PHT). · Lead, coach, and develop a team of Processors responsible for title review, curative matters, and applic ...
Manila1 linggo ang nakalipas
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Develops business processes procedures implementing guidelines circulars users and operations manual for all business initiatives to ensure work efficiencies. · Bachelor's Degree in Business Administration Computer Science or Industrial Engineering · ...
Makati1 buwan ang nakalipas
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The Business Process Manager oversees end-to-end management of real estate functional and technical operations through an ERP system. · ...
Makati2 linggo ang nakalipas
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The Operational Excellence Manager is responsible for driving innovation and supporting the organization on process maturity and standardization, business performance efficiency and effectiveness and value generation through Lean Six Sigma projects. · ...
Makati1 buwan ang nakalipas
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We need passionate leaders to help shape our growth and the future of residential energy. · The Quality and Process Manager is responsible for documenting refining standardizing end-to-end processes to deliver consistent high-quality residential solar solutions. ...
Makati1 buwan ang nakalipas
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This is a hybrid role requiring going to our office at least one day a week. The Processing Manager oversees daily operations of the processing pipeline ensuring curative issues are resolved efficiently while fostering best-in-class customer experience. · ...
Manila, Philippines1 linggo ang nakalipas
Business Process Manager - Pasay - SM Supermalls
Paglalarawan
Job Purpose:
Business Process Manager leads the strategic business process, reviews and improvement initiatives, and delivers innovative software development products aligned with management's goals and direction.
Responsibilities:
Qualifications:
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Process and Analytics Manager
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Business Process Manager
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Business Process Manager
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Merchandising Process Manager
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Business Process Manager
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Commission Processing Manager
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Business Process Manager
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Business Process Manager
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Manager, Processing
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Manager, Processing
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process manager
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Business Process Manager
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Manager, Processing
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Business Process Manager
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Quality and Process Manager
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