Customer Support for Retail Account - Cebu
Para lamang sa mga rehistradong miyembro Cebu, Pilipinas
1 buwan ang nakalipas
* Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
Job summary
Join the dynamic customer support team in Cebu, Central Visayas. As a Customer Support representative, you will play a vital role in delivering exceptional service to our retail clients.
Responsibilities
- Respond to inbound customer inquiries and requests via phone, email, and chat
- Provide knowledgeable and empathetic assistance to resolve customer issues efficiently
- Maintain detailed records of customer interactions and follow up as needed
- Adhere to company policies, procedures, and quality standards
Qualifications
- Excellent communication and interpersonal skills, with the ability to listen actively and speak clearly
- Strong problem-solving skills and the ability to think critically to resolve customer issues
- Fluency in English, both written and spoken
Paglalarawan ng trabaho
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