Quality Manager - Manila

Manage the Quality Assurance program for assigned e-commerce or social media account ensuring compliance with client standards internal policies and service level agreements SLAs Supervise and support Quality Supervisors and Quality Analysts by providing regular coaching feedback ...

+ Job summary: We are seeking a Quality Assurance Manager who will uphold, strengthen, and continuously enhance the quality and compliance framework of Manulife/John Hancock's Insurance Operations. · + Responsibilities:Lead a team evaluating customer interactions · Maintain manag ...

This is a pre-award opportunity located on Diego Garcia in the Indian Ocean. The Contractor shall provide a QM who shall be responsible for the Contractor's quality management program. · ...

+ Quality manager position in a BPO setup with 5+ years experience in US healthcare. · +At least 5 years Quality Manager experience in a BPO setup · Must have handled US Healthcare accounts · +Paid training · ...

This is a quality manager position that requires at least 5 years of experience in BPO set ups. · ...

We are seeking a Quality Assurance/Training Manager to deliver extraordinary results for our clients. · This role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. · We're looking for a lea ...

We are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. · Proactively solicit and provide feedback by being honest and transparent · Plan, develop and implement comprehensive professional development and training plans · ...

The Senior Associate Director Manager of Data Quality manages Data Quality staff across all responsibilities as directed by Function Head ensuring the delivery of high-quality data across internal systems and client-facing platforms. This role requires a proactive and analytical ...

We are looking for a Quality Control Manager to oversee a remote team reviewing content moving through Virgin Music Group's supply chain.As hands-on but primarily focused on oversight, team management and optimization you are an important part of helping the team balance workload ...

Graduate/ Post graduate in any discipline with minimum 3-4 years of relevant work experience · Experience in Healthcare BPO organization is a MUST · Sound knowledge on various quality improvement tools and techniques like Kaizen, · Lean six sigma, FMEA etc; · Experience in revenu ...

The QA Manager owns quality across all products. This role leads the entire Manila QA team, defines test strategy, establishes quality gates across all environments (Dev → Staging → UAT → Production), and drives test automation adoption. · Own the release sign-off process. · Defi ...

· Role Overview · The Quality Assurance (QA) Manager is responsible for overseeing quality control throughout the development of IT products by establishing testing protocols and leading a team of QA engineers. This role involves developing and implementing quality assurance pro ...

The position shall assist the Group Quality Management System Manager and Data Protection Officer in the implementation of the quality management system. · ...

· About the Job · We are seeking a Quality Assurance Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring ...

The Customer Experience/ Learning Services Manager is responsible for the design, development, and delivery of strategic and tactical leadership, management and professional development training programs for CSR. The Training Manager is in charge of administrating the training pr ...

We are seeking a Quality Management Representative to join our team. The successful candidate will be responsible for planning and executing internal audits, working with departments to resolve audit/compliance issues, and maintaining and organizing audit files. Key responsibilit ...

· Who We Are · Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we've grown into a global b ...

The Training Manager is responsible for the design development and delivery of strategic and tactical leadership management and professional development training programs. · ...

Manager, Quality & Training – US Healthcare · Location: Makati, Phils. · Work Set-up: Hybrid · Department: Operations – Contact Center & Claims Adjudication · Reports To: VP, Operations · Position Summary · The QA & Training Manager is responsible for designing, standardizing, a ...

Improve health on a global scale by constantly reinventing unique biosensing technology experiences. · ...