Customer Service Representative - Philippines
1 araw ang nakalipas
Paglalarawan ng trabaho
Job Title: Customer Service Representative (Phone Support)
Type: Full-time remote
Working Hours: Monday to Friday 9 AM - 5 PM PST
Salary: 800 – 1,200 USD (salary based on experience)
Location: Philippines
About the Company
The company is a full-service packaging solutions provider specializing in high-quality, sustainable packaging for industries including grocery, retail, convenience, food service, and agriculture. It offers end-to-end support — from concept and design to manufacturing, warehousing, and logistics — working closely with partners to deliver innovative and cost-effective packaging solutions that meet evolving market needs.
About the Role
We are looking for a Customer Service Representative (CSR) to manage inbound phone calls and provide administrative support to our US operations. This role is ideal for someone with excellent English communication skills, a pleasant and professional phone presence, and strong organizational abilities.
You will serve as the first point of contact for customers and partners, handling inbound calls, directing inquiries to the appropriate departments, and assisting with basic administrative tasks. The ideal candidate is proactive, reliable, and comfortable working in a fast-paced environment supporting US-based teams.
Duties and Responsibilities:
-
Answer and manage inbound calls daily in a professional and friendly manner
-
Route calls to the appropriate team members and take accurate messages when needed
-
Respond to basic customer inquiries and provide general company information
-
Assist with simple administrative tasks such as data entry, updating records, and email follow-ups
-
Coordinate with internal departments (logistics, operations, finance) to ensure timely communication
-
Maintain call logs and documentation of customer interactions
-
Support scheduling and basic coordination tasks as assigned
-
Ensure high customer satisfaction through clear and professional communication
Requirements:
-
At least 2 years of experience in customer service, virtual assistance, or call handling
-
Excellent English communication skills (clear, neutral accent preferred)
-
Strong phone etiquette and customer service experience
-
Comfortable working US business hours
-
Strong organizational and multitasking skills
-
Reliable internet connection and quiet home office setup
-
Experience with VoIP systems, CRM tools, or phone platforms (e.g., OpenPhone or similar) is a plus
-
Ability to grow with the company and take on additional responsibilities over time
Mga katulad na trabaho
A rapidly growing locally owned pest and wildlife control services company is seeking a highly organized and motivated Customer Service Representative to join its team. · Serve as the first point of contact for existing customers handling inquiries related to scheduling billing a ...
1 linggo ang nakalipas
We are looking for a Customer Service Representative who can also manage our Instagram account and help grow our client's brand presence online. · ...
1 linggo ang nakalipas
We are seeking a dedicated and proactive Customer Service Representative (CSR) to be the primary point of contact between our clients and warehouse operations. · Serve as the main point of contact for assigned clients, responding to inquiries and providing updates on order status ...
1 linggo ang nakalipas
· Please whitelist the domains "" and "" with your email provider to make sure you get our emails. · Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ens ...
2 araw ang nakalipas
We are seeking a dedicated and professional Customer Service Representative to handle tenant inquiries, assist with service calls, and manage rent-related communication. This is a fully remote position. · Respond promptly and professionally to tenant inquiries via phone and email ...
6 araw ang nakalipas
We're looking for a highly motivated, empathetic, and detail-oriented Customer Service Representative to join our growing Customer Experience team. · ...
1 linggo ang nakalipas
We are looking for a Customer Service Representative (Remote) to redefine customer experiences by providing exceptional service to clients. · Manage inbound and outbound calls · ...
1 buwan ang nakalipas
Customer Service Representative
Para lamang sa mga rehistradong miyembro
We are looking for a Customer Service Representative to join our team. · Customer CSRs are responsible for ensuring client satisfaction by verifying schedules and overall client happiness. Some CSRs may also handle scheduling and client updates. · ...
1 linggo ang nakalipas
We are seeking a highly motivated, empathetic and detail-oriented Customer Service Representative to join our growing Customer Experience team. · Respond to customer inquiries via email chat phone and social media with professionalism warmth and a solutions oriented mindset. · ...
1 linggo ang nakalipas
Customer Service Representative
Para lamang sa mga rehistradong miyembro
The Customer Service Representative is responsible for handling incoming customer inquiries via phone email or chat and resolving customer issues in a timely and professional manner. · Previous customer service experience or equivalent · Strong communication skills both verbal an ...
1 buwan ang nakalipas
Our client is a leading Australian company specialising in high-quality kitchen and bathroom products. · Handle inbound customer communications via phone and email professionally and courteously. · ...
4 araw ang nakalipas
Customer Service Representative
Para lamang sa mga rehistradong miyembro
We're looking for a proactive and detail-oriented Customer Service Representative to join our team... · ...
1 buwan ang nakalipas
Providing world-class customer support to external and internal customers during escalated support inquiries. Additionally, the Customer Service Representative will be responsible for supporting both internal and external processes and policies while upholding the highest standar ...
1 linggo ang nakalipas
Role Description · We are looking for a proactive and customer-focused Customer Service Representative to join a growing U.S.-based company. In this role, you will be responsible for engaging with customers, resolving inquiries, and ensuring a positive customer experience. If you ...
2 araw ang nakalipas
We are looking for highly motivated and hard-working candidates to fill the Full-Time position of Customer Service Representative for our Healthcare Account. · ...
1 linggo ang nakalipas
We are seeking a friendly, detail-oriented, and empathetic Customer Service Representative to join our team. · Customer Support: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner. · ...
6 araw ang nakalipas
Customer Service Representative
Para lamang sa mga rehistradong miyembro
Are you a friendly organized detail-oriented professional who loves helping people? We're looking for a Customer Service Representative to join our team. · ...
4 araw ang nakalipas
We are looking for a dedicated Customer Service Representative to join our team and help us manage new orders. · Handle incoming orders over the phone in a fast-paced environment. · Assist customers with order inquiries, menu questions, and product recommendations. · ...
1 linggo ang nakalipas
The Client Service Representative serves as the primary point of contact for clients providing exceptional support ensuring a seamless customer experience. · ...
1 linggo ang nakalipas
Customer Service Representative
Para lamang sa mga rehistradong miyembro
We are looking for a highly motivated and experienced Customer Service Representative with expertise in one or more areas: Appointment Setting, Lead Generation, Retention, B2B Calls, and Cold Calling. · The ideal candidate is an excellent communicator, · adept at building relatio ...
1 buwan ang nakalipas