- Working closely with the Business Unit Manager, leads the operations team to consistently achieve performance results that delight clients.
- Coordinates and liaises with internal leaders and client representatives to make decisions for operational activities and set strategic goals.
- Provide sound tactical plans to ensure the continuous improvement of daily operations, as well as optimum client and team member satisfaction.
- Creates, maintains, and distributes accurate statistical reports.
- Works with leadership to set team and individual KPIs and provide regular, actionable feedback.
- Directs Operations Managers on planning and execution and provides constructive feedback for continuous personal development.
- Evaluates periodically the efficiency of business procedures according to organizational objectives and applies improvements; Implements, manages, and evaluates operation processes and procedures, by the standards and procedures set out by the organization.
- Develops strategies and implementation plans to improve and standardize all aspects of Healthcare operations.
- Keeps up to date with industry trends and identifies areas of opportunity to drive improvements, as well as maintains all operational guidelines, reference documents, and training materials
- Reviews invoicing, and financial information and adjusts operational budgets to promote profitability.
- Perform other duties as assigned.
- 3+ years of demonstrated project management experience, working with clients and different stakeholders, in solving business problems.
- High attention to detail and administrative accuracy.
- Excellent organization, planning, time management, and analytical skills. Strong team building, interpersonal, communication, and motivational skills.
- Ability to direct and manage in a fast-paced, rapidly changing environment while managing multiple priorities.
- Ability to direct a diversely skilled workforce.
- Technologically savvy with the ability to perform sophisticated operational analytics.
- Ability to prepare and carry effective business presentations
- Exceptional skills at both, employee and client engagement.
- Strong sense of teamwork
- Experience and/or certification in Lean Six Sigma methodology
- Client launch project management experience with clients of any size or professional discipline.
- Competitive Compensation
- 13th-month pay
- Mid-Year Bonus ** (terms apply)
- Non-Taxable Allowance
- Performance-Based Quarterly Incentive (eligible upon regularization)
- Annual Merit Increase
- HMO Day 1 Coverage & Life Insurance
- HMOs for Dependents are upon regularization (60% covered by the company, 40% by employee
- Mandated Government Benefits
- Company provided equipment
- Great Company Culture
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Director of Operations - Angeles City, Pilipinas - TASQ Staffing Solutions
Paglalarawan
Work Location: Hybrid (Angeles City, Pampanga)
Work Schedule: Shifting Schedule
Responsibilities:
Qualifications:
Desired Qualifications:
Work Benefits: