Technical Support Representative - Philippines, Pilipinas - VCC Link, Inc.

    VCC Link, Inc.
    VCC Link, Inc. Philippines, Pilipinas

    2 linggo ang nakalipas

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    Buong oras
    Paglalarawan
    Top BPO Company

    The Role

    You Will Be Responsible For

    • Handling inbound calls and emails in a professional manner.
    • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
    • Working with various internal teams to ensure prompt and accurate order processing and delivery.
    • Escalating customer feedback as required.

    Ideal Profile

    • You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
    • You possess excellent interpersonal as well as written and verbal communication skills.
    • You are a strong networker & relationship builder
    • You pay strong attention to detail and deliver work that is of a high standard
    • You are a strong team player who can manage multiple stakeholders

    What's on Offer

    • Opportunity within a company with a solid track record of performance
    • Work alongside & learn from best in class talent
    • Join a market leader within Other Services