- Convert enquiries into sales by promoting coaching programs, trials, memberships, court hire, and retail offerings
- Proactively follow up warm and cold leads to maximise enrolments and reduce lost opportunities
- Upsell and cross-sell programs, memberships, and services based on customer needs
- Handle inbound and outbound communication via phone, email, and SMS with professionalism and urgency
- Build trust quickly with parents and adult players, guiding them to the most appropriate program
- Maintain accurate records in CRM systems (SportLogic / InTennis) to track leads, follow-ups, and conversions
- Work closely with the Head of Sales, Marketing & Customer Experience to improve conversion rates, scripts, and processes
- Handle objections and complaints professionally, turning issues into retention opportunities
- Ensure accurate invoicing, registrations, and attendance records to support smooth operations
- Represent the Voyager brand with consistency, energy, and professionalism
- Experience in sales, telesales, or customer service with a strong conversion focus
- Confident communicator comfortable closing sales over the phone
- Strong follow-up habits and a results-driven mindset
- Ability to manage high enquiry volumes in a fast-paced environment
- Experience using CRM systems is an advantage
- Interest in sport, tennis, or active lifestyles is desirable
- Be part of a growing international sports business
- Clear expectations and ownership of results
- Opportunity to build strong sales and customer experience skills
- Supportive leadership with coaching and feedback
- Stable, on-site role with long-term opportunity
-
Voyager Tennis is a fast-growing, industry-leading racquet sports operator delivering premium tennis and pickleball programs across NSW, Victoria, Queensland, and Singapore. We operate at scale and are highly focused on growth, performance, and delivering an excellent customer ex ...
Dumaguete5 araw ang nakalipas
-
+As a Sales & Customer Service Operator, you are responsible for converting inbound enquiries into bookings, memberships, and long-term customers while delivering a high standard of customer experience. · +Convert enquiries into sales by promoting coaching programs, trials, membe ...
Dumaguete3 linggo ang nakalipas
-
Convert inbound enquiries into bookings,memberships,and long-term customers while delivering a high standard of customer experience. · ...
Dumaguete, Central Visayas3 linggo ang nakalipas
-
+ Job summary: As a Sales & Customer Service Operator, you are responsible for converting inbound enquiries into bookings, memberships, and long-term customers while delivering a high standard of customer experience. · + Qualifications:Experience in sales, telesales, or customer ...
Dumaguete3 linggo ang nakalipas
-
The Marketing Officer is responsible for the daily operations of the Marketing Section of the branch and provides assistance to the Branch Head in marketing the Bank's and affiliates' products and services. · Build your career with a trusted industry leader. · ...
Dumaguete City Buong oras1 linggo ang nakalipas
-
We are seeking a strategic Business Transformation Director to lead our global transformation initiatives. This newly created role will be instrumental in building a transformation office from the ground up. · ...
Dumaguete1 buwan ang nakalipas
-
Provides subject matter expertise for the development of contracts for Strategic, Core, Managed, and Blanket Suppliers with emphasis on compliance. · ...
Dumaguete City Buong oras3 linggo ang nakalipas
-
We are looking for a competent Part-Time Mechanical Engineer to provide pre-sales and after-sales technical support for medical devices, · with a primary focus on surgical light repair and testing.The ideal candidate will be responsible for troubleshooting, maintaining,and inspec ...
Dumaguete3 linggo ang nakalipas
- Trabaho sa kumpanya
Experienced Customer Service Representative Dumaguete
Para lamang sa mga rehistradong miyembro
We are focused on delivering engaging interactions and positive experiences that leave a lasting impression. · ...
Dumaguete1 buwan ang nakalipas
-
At Qualfon we are focused on delivering engaging interactions and positive experiences that leave a lasting impression when you work here you have the power to make each persons life better. · ...
Dumaguete1 buwan ang nakalipas
-
+ At Qualfon · + We are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person's life better. · + Our Qualfon Mission is to help as many people as possible pursue their tota ...
Dumaguete1 buwan ang nakalipas
-
This is a full-time, on-site role for a Medical Secretary located in Dumaguete. · ...
Dumaguete1 buwan ang nakalipas
-
+The Product Manager will support the identification, evaluation, and development of new automotive electronic product opportunities. · +Conduct ongoing market research to identify new product opportunities in automotive electronics and related aftermarket components · Analyze co ...
Dumaguete1 buwan ang nakalipas
-
No available summary. · Candidate must possess bachelor's degree (on Business course or any 4 year course) · Has sufficient background in cashiering, preferably with POS experience. · Has the ability to provide quality customer service · Trustworthy, detail-oriented and can work ...
Dumaguete1 buwan ang nakalipas
-
The store cashier will perform basic math functions to collect payments and make change. · Operate registers, scanners, scales and credit card/debit card terminals. · Balancing the cash register and generating reports for credit and debit sales. · Average communication and people ...
Dumaguete1 buwan ang nakalipas
-
Job Description · Department · Commercial Centers Division · Employee Type · Probationary · The Tenant Relations Officer is in charge of the monitoring of construction progress and all pre-opening requirements and ensures that the tenants open their stores on time, ensures the sm ...
Dumaguete ₱300,000 - ₱700,000 (PHP) bawat taon5 araw ang nakalipas
-
+Job summary · As a CX Coach you'll be the bridge between our clients and their 5 ELK team. · You'll lead develop and manage a pod of team members to deliver an exceptional client experience while working closely with the client to understand their needs and ensure their team mem ...
Dumaguete1 buwan ang nakalipas
-
About 5 ELK · At 5 ELK, we build malupet offshore teams that power Australian, UK and New Zealand-based Professional Services and Financial Services businesses. · Our people are the heroes behind the scenes, creating seamless client experiences, smooth operations, and strong rela ...
Dumaguete6 araw ang nakalipas
-
The Customer Development Manager is responsible for achievement of Sales targets through excellence in the 5P's execution at the direct point of sale where planning CP/ Direct Retailers/ Service Providers activities is key. · ...
Dumaguete1 buwan ang nakalipas
-
The Customer Development Manager is responsible for achieving sales targets through excellence in the 5P's execution at the direct point of sale where planning CP/ Direct Retailers/ Service Providers activities is key. · ...
Dumaguete3 linggo ang nakalipas
Sales & Customer Service Operator - Dumaguete - Voyager Tennis Academy
Paglalarawan
Voyager Tennis is a fast-growing, industry-leading racquet sports operator delivering premium tennis and pickleball programs across multiple Voyager Tennis Centres within Australia. We operate at scale and are highly focused on growth, performance, and delivering an excellent customer experience at every touchpoint.
As a Sales & Customer Service Operator, you are responsible for converting inbound enquiries into bookings, memberships, and long-term customers while delivering a high standard of customer experience.
You will manage enquiries via phone, email, and text, confidently recommend the most suitable programs, follow up leads, and close sales. This role plays a direct role in revenue growth, class fill rates, and customer retention across all Voyager Tennis locations.
This role suits someone who enjoys sales conversations, follow-ups, and accountability, and who understands that strong customer service and strong sales go hand in hand.
Key Responsibilities:
What We're Looking For:
Why Join Voyager Tennis?
Employment Type: Independent Contractor
Work Schedule: Shifts between 8:00 AM – 9:00 PM (AEST), Monday to Sunday. You will be scheduled to work 5 days within this timeframe
Location: On-site (Dumaguete)
– Wrkpod Northside, Western Nautical Highway, Bunao Road, Dumaguete, Negros Oriental
– Tanjay Wrkpod: Wrkpod Campus, SGI Compound Nono Limbaga Dr. Brgy 9 Tanjay City Negros Oriental PH
Benefits: 5 Sick Leave and 10 Vacation Leave after 6 months
Headcount Needed: Two (2) – new roles due to business growth
How to Apply?
If you enjoy converting enquiries into bookings and want to play a key role in a growing sports business, we want to hear from you. Please send your resume and a brief cover letter outlining your suitability for the role.
-
Sales & Customer Service Operator
Para lamang sa mga rehistradong miyembro Dumaguete
-
Sales & Customer Service Operator
Para lamang sa mga rehistradong miyembro Dumaguete
-
Sales & Customer Service Operator
Para lamang sa mga rehistradong miyembro Dumaguete, Central Visayas
-
Sales & Customer Service Operator
Para lamang sa mga rehistradong miyembro Dumaguete
-
Marketing Officer
Buong oras Para lamang sa mga rehistradong miyembro Dumaguete City
-
Business Transformation Director
Para lamang sa mga rehistradong miyembro Dumaguete
-
Lead-Procurement Contracts
Buong oras Para lamang sa mga rehistradong miyembro Dumaguete City
-
Mechanical Engineer
Para lamang sa mga rehistradong miyembro Dumaguete
-
Experienced Customer Service Representative Dumaguete
Para lamang sa mga rehistradong miyembro Dumaguete
-
Customer Service Representative
Para lamang sa mga rehistradong miyembro Dumaguete
-
Customer Service Representative
Para lamang sa mga rehistradong miyembro Dumaguete
-
Medical Secretary
Para lamang sa mga rehistradong miyembro Dumaguete
-
Product Manager
Para lamang sa mga rehistradong miyembro Dumaguete
-
Store Cashier
Para lamang sa mga rehistradong miyembro Dumaguete
-
Store Cashier
Para lamang sa mga rehistradong miyembro Dumaguete
-
Tenant Relations Officer
Para lamang sa mga rehistradong miyembro Dumaguete
-
Client Experience Coach
Para lamang sa mga rehistradong miyembro Dumaguete
-
Client Experience Coach
Para lamang sa mga rehistradong miyembro Dumaguete
-
Customer Development Manager
Para lamang sa mga rehistradong miyembro Dumaguete
-
Customer Development Manager
Para lamang sa mga rehistradong miyembro Dumaguete