Senior Client Services Agent – Investment Analyst - Makati
3 linggo ang nakalipas
Job summary
We are looking for experiencedSenior Client Services Agents to support a financial account in a fast-paced BPO environment.
Responsibilities
Handle inbound and/or outbound customer interactions via voice support Address client inquiries related to financial products and services Resolve customer concerns professionally and efficiently Ensure compliance with company policies and financial regulations Accurately document customer interactions in internal systems Meet individual and team performance metrics (AHT QA CSAT) Collaborate with team leads and support groups to improve service deliveryPaglalarawan ng trabaho
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Mga katulad na trabaho
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