Senior Associate, In-House Agency Management - Pasig - RCBC Bankard Services Corporation

    RCBC Bankard Services Corporation
    RCBC Bankard Services Corporation Pasig

    1 araw ang nakalipas

    Paglalarawan

    Job Purpose

    • Will spearhead the offset initiative of RBSC for Midrange Team.
    • Responsible for managing and effectively monitoring the performance of assigned external collection agencies.
    • Provides enhancements on set-off process, recommendations in increasing collection productivity of external collection agencies, manages agency collectors during agency visits, and attends to walk-in, incoming calls, emails of cardholders in resolving issues that causes non-payment of accounts.
    • Evaluates cardholders request for payment arrangements, computes and recommends appropriate payment scheme to aid cardholders who are experiencing financial difficulty without compromising the interest of the company.

    Job Requirements

    • Graduate of any 4-year business course
    • Preferably with 1 year experience in Collections handling Third Party Agencies
    • With a working and thorough knowledge of Credit Card Operations
    • Good oral and communication skills and multi-tasking skills
    • With a strong sense of responsibility and ownership
    • Computer literate and is highly systematic, analytical, and organized

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