Client Relationship Manager - Bonifacio Global, Metro Manila
5 araw ang nakalipas
Job summary
The Client Services Manager will focus on maintaining good relationships with KMC's clients and improving the company's services to provide best-in-class customer experience by consistently or exceedingly meeting the established service level agreements (SLA) with all the clients and customers within the designated area or region.
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Responsibilities
- Overall point of contact for Key Accounts' concerns regarding service delivery related to contractual obligations
- Ensure achievement of day-to-day service levels, customer experience, quality measures and compliance measures
Paglalarawan ng trabaho
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