Agentic AI Developer - Philippines

The Agentic AI Developer designs, builds and operates agentic AI process automations and reusable LLM-powered components on our Azure-first stack. · Partnering with Business Technology Partners (BTPs) and teams across the company, · convert business requirements and process maps ...

We are looking for a skilled professional to help manage and optimize our AI Caller Agent system. · ...

We are looking for a skilled professional to help manage and optimize our AI Caller Agent system. · ...

The Senior Executive will be responsible for training and development of customer experience behaviors in agents and support staff. · Monitor calls to identify coaching needs. · Conduct one-on-one coaching with agents. · Develop materials for Foundation Skills Training. · ...

This role involves classroom management training voice accent initiatives quality monitor calls of agents identify behaviors coaching learning needs soft skills pertinent call handling customer experience conduct one-on-one coaching develop enhance ideal customer experience behav ...

This is a Business Analyst position that involves monitoring calls to identify behaviors and coaching agents on soft skills pertinent to call handling and customer experience. · ...

This role involves designing and implementing multi-agent AI systems to solve complex business problems. You will build an intelligent pricing optimization system for Hesdin Estate luxury UK holiday homes. · Optimize pricing across six high-end properties · Analyze seasonality, d ...

The primary role of the job is to advocate world-class customer experience to front-liners and support members of the account. · ...

The Associate - Business Analyst will monitor calls to identify behaviors and coach agents to develop ideal customer experience behaviors. · ...

This role is primarily responsible for managing operations and performance of the team to ensure all agreed SLA's and KPI's are met. · Develop strategies on the floor reducing attrition and improving employee satisfaction. · ...

Join our growing team and build your career with CallTek. · ...

Advocate the CELEBRATIONS program to stakeholders and assist in running initiatives. · ...

We are seeking a Country Sales Manager for our multinational client based in the Philippines. As a key member of our team, you will be responsible for developing large-scale tire business agents in the Asia-Pacific region. · Follow the overall strategy of the group company. · ...

The Business Analyst-Training-Voice and Accent will monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. · Strong communication and organization skills · Experience in coaching and training s ...

The job holder supervises pre-delinquent, front-end, and skips agents to ensure that all collections activities are conducted in accordance with performance and productivity standards and within guidelines. He/She participates in team planning for appropriate strategies to provid ...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior AI Automation Engineer - REMOTE. · We are looking for someone with expertise in Voice AI and Agentic Agent platforms to drive the architecture and oversee the implementation ...

The ideal candidate will play a crucial role in optimizing data management and information flow within the organization. · Capacity planning and staffing plans for the process based on medium term business forecast. · Negotiating and finalizing SLA's with the Client. · ...

The job requires an experienced Azure AI engineer to design and fine-tune AI models using various tools. The role involves collaborating with data scientists and engineers for consistent model deployment. · ...

We are looking for a Customer Support Specialist to assist our internal support team with technical product and service requests from customers. · This role requires Web Design competency.Respond to internal team requests and queries in a timely and accurate way via Salesforce. · ...

The Quality Manager – Voice Process leads quality assurance, compliance, and performance improvement across voice programs. · Develop quality frameworks and guidelines for voice operations. Ensure audit accuracy and consistency. · Track agent performance. · Analyze and report on ...