WE'RE HIRING: PHRN TEAM LEADER-Healthcare BPO Team Leader experience - Manila

The Customer Experience Team Leader is responsible for managing a team of experienced customer experience specialists and guiding them to reach their goals. The role involves managing professional goals, monitoring performance, conducting feedback conversations with the team. · ...

+Job summary · Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. · +QualificationsPromotion or change in job scope: Passing scorecard defined as Objectives + TELUS Values Should have an average 6 months scoreca ...

+Job summary · +Analyzes client complaints and develops proactive solutions to avoid customer dissatisfaction. · Manages CE audit form findings, results, and correlations between business needs and KPIs directly impacting customer experience. · + · + ...

A Learning Experience Leader will create and maintain a positive and professional learning environment in the organization by designing and expanding training programs aligned with product-specific training methodologies. · ...

Create and maintain a positive and professional learning environment in the organization. Design and expand training and development programs aligned with product-specific training methodologies and initiatives. · We are looking for a Learning Experience Leader to create a positi ...

The Learning Experience Leader will create and maintain a positive and professional learning environment in the organization. They will design and expand training and development programs aligned with product-specific training methodologies. · ...

A Learning Experience Leader will create and maintain a positive learning environment at TaskUs. They will design and expand training programs aligned with product-specific methodologies. · Set standards for conduct and work ethic; · Create end-user training that includes curricu ...

+Supports Customer Experience Analysts and ensures tasks/responsibilities are carried-out effectively and efficiently. · Designs and implements career development plans for each Analyst to ensure maximum operational/client/personal effectiveness. · ...

We are looking for an experienced and dynamic Customer Service Manager to oversee the day-to-day operations of our customer service team. · The CSM will be responsible for ensuring high levels of customer satisfaction, · resolving issues efficiently, and driving a customer-first ...

+Job summary · We are looking for an experienced Team Leader to oversee a team handling customer billing inquiries payment processing and collections within the BPO industry.+ · +ResponsibilitiesLead mentor and manage a team specializing in self pay accounts. · ...

We are recruiting a Team Lead to join our Quality team. In this role, you will assist in supervising the quality function of a global work-at-home internet-based program. · ...

The Learning Experience Leader will create and maintain a positive learning environment in the organization by designing training programs aligned with product-specific methodologies. · Set standards through conduct; · Create end-user training covering basic skill requirements; · ...

The Learning Experience Leader will create and maintain a positive learning environment in the organization. · Set standards for conduct, · work ethic, · Create and deliver training programs · covering curriculum, · ...

A Learning Experience Leader will create and maintain a positive learning environment in the organization by designing comprehensive training programs. They will deliver end-user training courses on product-specific methodologies. · ...

We are recruiting a Team Lead to join our Quality team. The role involves managing and supporting a team of direct reports and requires an adaptable and highly motivated approach. · ...

+Job summary · We are looking for a Learning Experience Leader to create and maintain a positive and professional learning environment in our organization. · +ResponsibilitiesDesign and expand training and development programs aligned with product-specific training methodologies. ...

The Job Description is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. The People First culture has enabled the company to expand its workforce to approximately 45,000 employees globally. · Create and deliver ...

A Team Leader with experience in HELPDESK is required for a Hybrid position at Giga Tower. · Bachelor's Degree · 36+ months of Overall Service Desk experience · ...

This is an exciting opportunity to join Teleperformance as a Team Leader with Travel Experience. · ...

++The Team Leader monitors the call center activities, and performs customer service functions related to patient accounts. · + · ,++Candidate must possess at least a Bachelor's Degree of any course; · At least 1 year(s) of working experience in the related field (healthcare TL) ...