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Technical Support Representative

    Technical Support Representative - BGC, Pilipinas - RecruiterPH

    RecruiterPH
    RecruiterPH BGC, Pilipinas

    Natagpuan sa: Talent PH A C2 - 1 linggo ang nakalipas

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    Paglalarawan

    Responsibilities:

    • Providing technical support and assistance to customers.
    • Identifying the root cause of technical issues and finding appropriate solutions to resolve them.
    • Communicating technical information and instructions to customers in a clear and understandable manner.
    • Providing exceptional customer service
    • Resolving technical issues may require collaboration with other departments.

    Required Skills:

    • Bachelor' s Degree.
    • Techical support or IT Service desk background.
    • Experience with SQL, Jira, Salesforce is a plus.
    • Technical knowledge is a plus.
    • Minimum of 6 months Technical Support experience (BPO or non-BPO industry) is an advantage