WFH Lead Management and CRM Specialist - Metro Manila

Para lamang sa mga rehistradong miyembro Metro Manila, Pilipinas

11 oras ang nakalipas

Paglalarawan ng trabaho

Job OverviewJoin a results-driven insurance team as a Lead Management Specialist. You'll be the vital first connection between potential clients and life-changing insurance solutions, owning the lead qualification process and guiding prospects through a proven CRM system. This role is ideal for someone looking to strengthen sales and relationship-building skills while contributing directly to team growth and performance.

Client OverviewThe client operates in the insurance industry, providing meaningful coverage solutions that help individuals protect what matters most. They value candidates who are self-motivated, communicative, and comfortable working independently in a performance-based environment.

Schedule

Full-Time: Monday - Friday, 10:00 AM - 6:00 PM PST (40 work hours per week, including 1-hour unpaid break)

Independent Contractor Perks

Permanent work from home
Immediate hiring
Health Insurance coverage for eligible locations

Responsibilities

Log into and navigate the company CRM system daily to manage the lead pipeline
Make outbound calls to newly purchased leads using the integrated dialer
Follow up with existing leads to maintain engagement and move prospects forward
Update CRM records with detailed call outcomes, prospect information, and next steps
Qualify prospects and determine appropriate next steps in the sales process
Transfer qualified leads to licensed insurance agents for appointment setting and closing
Maintain accurate documentation of all prospect interactions
Monitor lead response rates and optimize calling strategies for maximum effectiveness

Requirements

Strong verbal communication skills for phone-based prospect interactions
Basic computer literacy and ability to quickly learn CRM navigation
Reliable internet connection and quiet workspace for remote calling
Availability to work during standard business hours
Self-motivated with ability to work independently and manage time effectively
Bonus: previous experience in lead generation, appointment setting, or customer service
Bonus: comfort with rejection and maintaining positive energy through multiple calls

Qualifications

Experience with CRM systems or sales pipelines is helpful
Ability to track and report metrics accurately
Positive attitude and strong work ethic in a remote environment

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork's Career Site to finish your initial application requirements, including assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.